GOAPRDJP00000466 - Application Developer - Intermediate

We have received a new requirement with one of the ministries in Alberta, kindly find the details below:

Note:

This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton and/or travel within Alberta will be at no cost to the Province.
The expectation is for the resource to attend a meeting or work session in the office 1 day per month.

The role is going to Application Developer - Intermediate with the Government of Alberta in Edmonton, AB.

To check the detailed description and matrix visit our website: Click here

https://thethinkbeyond.com/Job-Details/GOAPRDJP00000466-Application-Developer-Intermediate

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(NOTE: Share required documents to pawankumar@thethinkbeyond.com by Friday, November 29, 2024 at 4:00 PM EST Below you can find some brief information.

We are unable to submit a candidate without below mandatory documents.

1. Kindly provide updated Resume in word format.

2. Kindly provide attached Skills Matrix and References after filling.

3. Kindly provide your expected hourly rate.

4. Kindly Provide your Work Authorization.

5. Kindly share with us your LinkedIn Profile ID.

Job Title: GOAPRDJP00000466 - Application Developer - Intermediate

Client: Government of Alberta

Work Location: 7000 - 113 ST, Edmonton, Alberta, Remote

Estimated Start Date: 16/12/2024

Estimated End Date: 31/03/2025

#Business Days: 73.00

Estimated Hours per Day: 7.25

Maximum Duration of Extension: 12 Months

Description of Services

Project Name:

• DMND1980 - Contact Centre Implementation

• Position Title: ServiceNow Developer

Scope:

• The contact center program is initiated to bring consistent service to 80+ contact centers located within different ministries. These contact centers are serving Albertans, and a significant number of other departments, boards, and agencies.

• Reporting to the Contact Centre Service Owner, the resource will participate in development and maintenance needs identified within contact center program. This includes ServiceNow capabilities, ServiceNow integration with CX-One and associated tools.

Duties:

Design, develop, test and implement the contact centre solution features in ServiceNow. Troubleshoot and resolve issue in contact centre solution in ServiceNow and the integrations. An ServiceNow Developer applies a broad knowledge of various technical areas to foresee and rectify problems.

• Liaises with business units and program areas to ensure solutions meet current and strategic ministry needs and requirements.

• Provide ServiceNow functional and technical expertise.

• Configure and customize ServiceNow modules to meet requirements ensuring the integrity and sustainability of system configuration.

• Execute internal testing (unit testing) and support UAT activities.

• Provide overall Technical Solution Quality Assurance (QA)

• Support warranty activities as required.

• Support transition to operations (hand off) to support teams.

• Provides and maintains technical documentation of design and changes.

• Certified ServiceNow Application Developer (CAD) and/or Certified System Administrator (CSA).

• Participates in agile delivery meetings.

• Able to quickly understand application functionalities and process.

• Handle and fix production defects efficiently.

• Provide tracking and reporting of time and status on all work as required.

• Identify and coordinate release schedules

• Ensure planned releases remain on schedule and on track

If you are interested to learn more about this opportunity, kindly share the documents or If not please feel free to send over any names or forward this email to anyone who may be interested.