Golf Shop Assistant Merchandiser

Description: Department:Golf Shop Reports To:Director of Golf & Director of Retail Classification:Hourly and Non-Exempt; Full or Part-time available General Purpose: To assist the Director of Retail in providing a quality shopping experience at Houston Country Clubs Golf Pro Shop. To promote golf programs and assist with shop sales and maintenance. Club Overview: Houston Country Club is a family-oriented social and recreational organization whose purpose is to create a sense of community among its members by providing the highest quality services and facilities in a fiscally responsible manner. Houston Country Club was recently inducted into the Texas Golf Hall of Fame as the 2022 inductee for Historic Courses. It is recognized as a Distinguished Club of America and Platinum Top 20 Club in the United States. The Club was founded in 1908, at what is now Gus Wortham Golf Course. Houston Country Club’s current location was designed by Robert Trent Jones in 1955 and opened in 1957. Coore & Crenshaw redesigned the course in 1988. One of the five founding members of the Texas Golf Association, the club has played host to eight (8) Texas State Amateurs (1911 - first on an 18-hole golf course, 1913, 1916, 1920, 1933, 1981, 2001, 2008) and five (5) Women’s Texas Golf Association Championships (1917, 1921, 1928, 1938, 1961). The course has also held numerous famous exhibitions and USGA qualifiers and played host to the Houston Invitational from 1914-1954 with winners including Francis Ouimet (1922) and Doug Ford (1949). George V. Rotan was the first winner and won the event multiple times. Over the years, Houston Country Club has consistently opened its course to PGA section events and was a primary practice facility for the prolific University of Houston Men’s Golf Team during its championship runs in the 1970s and 1980s. Two golf inventions originated at Houston Country Club. The original sand wedge was invented and patented by member Ed MacClain (Bobby Jones used it at 1930 British Open). Gene Sarazen modified it later after he got the new design idea from spending time with member, Howard Hughes, Jr. In 1947, member Dick Jackson invented and received a patent for the golf cart by welding a park bench on a Cushman scooter and called it the “Arthritis Special.” Job Specification: • Anticipating & servicing our Members & Guest’s individual needs. • Greet and assist members and guests as they enter the golf shop. • Manage special orders and invoicing. • Assist with buying for a single store location doing $1.7 million in retail sales, with room to grow. • Monitor and manage inventory levels. • Assist with receiving and display of stock apparel and merchandise orders • Assist with development and growth of corporate merchandise sales. • Utilize social media to promote merchandise sales • Ensure the shop is ready for operation and remains in good order throughout the day. • Cleanliness and organization of all displays throughout the day is a priority. • Have knowledge of club activities, policies, and hours. Understand club operations to assist members with questions. • Assist the golf operations team with daily operations at the golf shop to include Member billing and tee-sheet management. • Answer all phone calls in a courteous and professional manner, may include golf operation needs. • Assist with managing traffic in a high paced environment. • Personal interaction • Embracing a culture of creating a memorable and welcoming atmosphere upon arrival & departure by delivering a “Relaxed Premium Service” experience.Embracing a dynamic, energetic, team-orient • ed experience that embraces creativity and idea generation that defines the Golf operation. • Perform other duties as assigned by Director of Golf and Director of Retail.Requirements: Education/Experience:High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience in the retail industry. Fashion or Retail background preferred. Physical Requirements: • Flexible hours required: • Ability and willingness to work on Holidays and Weekends; 5-day work weeks are our goal while 6-day work weeks may be required from time-to-time during major events. • Must have a high-level of physical fitness. Mental Requirements: • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in high-pressure situations. • Must maintain composure and objectivity under pressure. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by the owners, the management team, co-workers, members and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. Essential: • Employee leads by example, consistently conveying a positive attitude, passion, and pride in your work. • Approach all encounters with members, guests, and fellow employees in a gracious, attentive, courteous and service-oriented manner. • Conduct all business for the club as an ambassador of Houston CC, with integrity and in a professional manner always. • Respect all stakeholders’ privacy, perspective, priorities, time and resources. • Keep fiscal responsibility and member satisfaction in mind when making all decisions. • Take part in keeping Houston CC clean and litter free; Cleanliness is everyone’s responsibility, take ownership of the Club. • Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when working. • Maintain regular attendance in compliance with Houston CC standards, as required by scheduling, which will vary according to the needs of the Club. • Provide excellent customer service and assistance to all patrons. • Always maintain a warm and friendly demeanor. • Always comply with Houston CC standards and regulations to encourage safe and efficient Club operations. • Conduct oneself in a professional manner and always maintain a professional image. • Be informed on and promote all Club activities and services. • Monitor and maintain the cleanliness and orderliness of the entire facility. • Performs other duties as required by your manager. • Participate in Public Relations events as needed. • Attend meetings as required by management. • Perform other duties as requiredCompensation and Benefits Compensation: $18 per hour; Full-Time or Part-Time available Commission Incentives Full Time Benefits Include: o Employee Scholarship for full-time employees, their children, and grandchildren; reward amounts up to $10,000 per year. o Professional Development Fund for continuing education. o Emergency Relief Fund. o Clothing Allowance up to $1,200 annually. o Health, Dental and Life Insurance; Choice of 3 Medical Plans & 2 Dental Plans. o Flexible spending accounts (FSA) for tax-deferred payment of medical and dependent care expenses. o Health Savings Account (HSA) option. o Employer-funded Health Reimbursement Account (HRA) to offset half of the employee’s deductible. o Employer-paid long-term disability insurance. o 401(k) with up to 4% employer match contribution. o Employer-paid life insurance up to 2x your salary. o Paid jury duty. o Paid parental leave. o Paid time-off. o Meals while on duty. Excellent opportunities for learning and growth. NON-NICOTINE USERS ONLY Background & Drug Checks required: For interest in the position, please contact: All candidates must apply online. Simon Buckle, PGA Director of Golf Houston Country Club [email protected] 713.463.1351