Google Cloud - Customer Engineer

ABOUT PREMIER CLOUD Established in 2001, Premier Cloud Inc. is a Google Cloud Premier Partner specializing in delivering cloud services & solutions to SMB and Enterprise clients across North America. Premier Cloud helps businesses migrate, collaborate, and scale by leveraging cloud technologies. We provide consulting, managed services, and cloud solutions to some of the largest and best-known organizations worldwide. Premier Cloud is a dynamic organization that values a light-hearted and collaborative work environment, fostering personal and professional growth opportunities for its team members. We understand that our employees are the driving force behind our success, and as such, we prioritize their well-being and development. At Premier Cloud, we appreciate the value of diversity and actively strive to incorporate different perspectives and experiences into our decision-making process, ultimately leading to more creative and effective solutions for our clients. Our commitment to creating a positive workplace culture has been recognized through our consistent recognition as a Great Place to Work-Certified™ organization and our inclusion in GPTW's 'Best Workplaces in Technology' list. Join us at Premier Cloud, where your potential is limited only by your ambition. ABOUT THIS ROLE Premier Cloud is seeking a passionate and driven Customer Engineer to join our growing team. As a Customer Engineer, you will collaborate with Google’s Sales and Engineering teams, while being a trusted technical advisor to our customers, guiding them through the complexities of Google Cloud technologies and helping them achieve their business objectives. You will work with clients to understand their unique challenges, design and deploy innovative solutions, and provide ongoing support to foster growth and innovation. This role is ideal for someone who thrives in a dynamic environment and is passionate about working with cutting-edge technology to solve real-world problems. *Note - we are looking to fill the position in either Austin, TX, or at our head office in Victoria, BC, Canada* ROLE RESPONSIBILITIES • Technical Expertise:Possess a strong understanding of Google Cloud Platform (GCP) and its core services, with hands-on experience in cloud-native technologies like Kubernetes, containers, and serverless computing. • Solution Design and Deployment:Design and deploy innovative solutions tailored to the unique needs of each customer, potentially involving technologies like Kubernetes, serverless computing, machine learning, and data analytics. • Technical Advisory:Act as a trusted technical advisor to customer technical teams, providing guidance on best practices for cloud adoption, optimization, and efficient utilization of GCP services. • Customer Success Focus:Demonstrate a passion for helping customers succeed and achieve their goals on Google Cloud. • Collaboration:Work closely with Google's Sales and Engineering teams to ensure alignment, and collaborate with Premier Cloud's sales and delivery teams to provide a seamless customer experience. • Continuous Learning:Stay up-to-date on the latest Google Cloud technologies and industry trends to provide the best possible guidance to clients and maintain a high level of technical expertise. • Pre-sales Technical Support:Participate in pre-sales activities, including technical presentations, solution demonstrations, and proof-of-concept development, working closely with the sales team to qualify opportunities and develop winning proposals. ROLE REQUIREMENTS / PREFERRED QUALIFICATIONS • Experience:3+ years of experience in a customer-facing technical role, such as sales engineering, solutions architecture, or consulting. • Cloud Proficiency:Deep understanding of cloud computing concepts and technologies, with hands-on experience with Google Cloud Platform (GCP). • Technical Skills:Proficiency in cloud-native technologies like Kubernetes, containers, and serverless computing. Experience with infrastructure-as-code, automation tools, and scripting languages. • Communication Skills:Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. • Presentation Skills:Proficient in leading technical presentations and product demonstrations. • Problem-Solving:Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues and identify solutions. • Collaboration:Ability to work effectively in a team environment, collaborating with colleagues and customers. Preferred Qualifications: • Certifications:Google Cloud certifications (e.g., Professional Cloud Architect, Professional Data Engineer). • Industry Knowledge:Familiarity with specific industry verticals and their unique cloud computing needs. • DevOps Knowledge:Understanding of DevOps practices and principles. • AWS/Azure Knowledge:Familiarity with other cloud platforms (AWS, Azure). Premier Cloud’s Commitment to DE&I As an equal-opportunity employer, Premier Cloud considers and embraces all individuals and backgrounds. Our team welcomes all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs, disbeliefs, or status. We believe that different perspectives and backgrounds are what make our company flourish. The earning amount displayed represents On-Target Earnings (OTE). Job Type: Full-time Pay: $125,000.00 - $150,000.00 per year Benefits: • Dental insurance • Health insurance • Paid time off • Professional development assistance • Referral program • Vision insurance Compensation Package: • Commission pay • Yearly bonus Schedule: • Monday to Friday Experience: • SaaS and/or PaaS: 4 years (Preferred) • Technical Sales: 3 years (Preferred) • GCP/AWS/Azure: 4 years (Preferred) Ability to Commute: • Austin, TX 78701 (Preferred) Work Location: In person