Group Creative Director

As a Group Creative Director, you are a sound creative thinker with a proven track record in leading major marketing initiatives,  You will be a key team member who develops solid client relations, plans leading edge online strategies, clearly communicates and justifies concepts, directs the collaborative efforts of a large group of creative professionals, fosters an environment of professional growth and inspires others to exceed expectations. Your strong working knowledge of experience design, brand development, interactive commerce and creative process is essential to performing in this challenging role. Working in a multi-brand business unit, the Group Creative Director will also be an efficient time manager capable of juggling a variety of client deadlines.  

You Will:

• Drive the strategies that address customer needs and business goals across digital channels, facilitate brainstorming, mentor your team, collaborate with partners and sell your vision to clients. 
• Contribute creative solutions and innovations that strengthen the Critical Mass brand and market leadership position. 
• Develop & deliver innovative proposals to capture both account growth and new business opportunities. 
• Perform strategic account planning with senior management in vertical marketing groups. 
• Conceive and create experience design solutions that fulfill strategic business objectives. 
• Effectively communicate creative ideas and strategies to all project stakeholders. 
• Lead and partner with multidisciplinary teams including all creative disciplines, technology, planning, account and program managers, partners, clients and more. 
• Provide regular team leadership and constructive feedback on all accounts in the business unit 
• Develop, implement and monitor quality standards across all creative department artifacts and deliverables. 
• Continually improve Creative Department methods, problem solving models and best practices. 
• Proactively manage the success of production scope, schedules and budgets. 
• Engage & inform practice leads from Media & Marketing, Technology, Research and Analytics, Usability, and Quality Assurance departments to maximize results and ensure client and user satisfaction. 
• Support and lead human resource initiatives with a focus on performance management. 
• Understand, embrace, and communicate corporate mission and values. 

You Have:

• Passion for design and eagerness to collaborate with other creative people 
• Strong design portfolio with 10+ years experience: 4+ years visual communication education, 4+ years design/marketing/communications interactive work experience, 4+ years art direction experience 
• Solid understanding and appreciation for the distinction between creative expression and commercial reality. 
• Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines 
• Experience developing Internet commerce, electronic marketing and online brand management and integration, with demonstrated results. 
• Experience leading strategic brainstorming sessions, campaign development, creative brief development and directing creative execution. 
• Leadership experience in user-centered design, including user profiling and usability methodologies. 
• Proven success rationalizing concepts and effectively selling to clients. 
• Ability to think creatively against demanding deadlines with acute attention to detail. 
• Comprehensive understanding of interactivity and related mediums. 
• Strong written and verbal communication skills. 
• Effective and creative problem-solving skills. 
• Dedication to building the client’s business through positive ROI. 
• Experience with financial management along with P&L accountabilities. 
• Natural leadership skills with experience guiding large development teams (10+)
• Strong organizational abilities, including time and resource management. 
• Leadership abilities that foster learning and excellence among team members. 
• Experience planning and implementing employee professional development 

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.  The ask stems from our want to:

Strengthen opportunity for continuous learning

Improve collaboration and team relationships.

Increase employee engagement

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM.  We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.