Growth Content Specialist

As a Growth Content Specialist, you will be a part of our Growth team and will be responsible for educational content creation such as guides, tutorials or videos to drive customer engagement - user onboarding, activation, feature adoption and use cases implementation. You will collaborate closely with other members of the Growth team, Marketing, Product, and Engineering teams to identify, test, and scale growth opportunities across customer lifecycle. 

If you are looking for an opportunity to have a growth impact in one of the fastest growing scaleups in Europe. Are you curious, with a sense of ownership, not afraid to challenge the status quo and have a customer’s well being as a top priority? Keep reading!

What you’ll do:

• Craft engaging and interactive instructions that make business process automation a breeze for our business users. Say goodbye to boring tutorials!
• Closely collaborate with User Research, Design, Growth Marketing, BI Analytics, Product and Engineering teams to achieve our goals with a major impact on improving and optimizing user experience.
• Possess a basic knowledge of AB experimentation.
• Be able to dive into quantitative and qualitative insights about our users.
• Stay up-to-date on industry trends, emerging technologies, and user needs.
• Monitor and report on business metrics to stakeholders.

What we are looking for:

• At least 2 years as a Content Specialist, E-learning Content Specialist or similar position
• Experience in a SaaS environment is a big plus
• Understanding of SaaS conversion funnel and product-led growth principles
• Some experience with A/B tests 
• Hands-on experience with video content building tools (i.e. Veed, Screen studio, Loom, Arcade etc.) and familiar with product adoption tools (i.e. Userflow, Candu, Chameleon etc.)
• Advanced English language skills, both written and spoken
• Demonstrate ability to identify and reduce friction in the user experience
• Curious, analytical, and somewhat opportunistic
• Willing to experiment and foster a fluid and dynamic team environment
• Willing to challenge the status quo and question assumptions
• Interested in automation/integration platforms

What we offer:

• 📈 RSUs grant in a rapidly growing company raising its value every day
• 💸 Annual bonus
• 🌎 Multinational team with 42 nationalities creating the future of automation
• 🎓 Learning & Development plan (online language, professional courses, conference tickets and other trainings)
• 🍎 Notebook/Macbook and 34’’ curved monitor
• 🏝 25 days of vacation, 4 sick days
• 🫶 10 care days to care for your loved ones
• 👨‍👩‍👧‍👦 Extra parental vacation (3-6 months) 
• 👶 RSUs grant for a newborn child
• ☂️ Life insurance
• 🏋️ Benefit Plus Cafeteria (incl. MultiSport Card)
• 💰 Remote working allowance
• 🍍 Snack bar, coffee, tea, fruit and vegetable, and sweets all day - every day - available for everyone
• 🥗 Monday breakfast, Wednesday lunch, and Friday break, with company-provided food and drinks, with music and lively discussion
• 🏡 Flexible working hours + home office 
• 🐕‍🦺 Company therapy pets (dog-friendly office)
• 🖨️ Company 3D printer 
• 🥳 Team buildings, parties, and company events multiple times a year

If you see a match, let us know and apply now!

#careeratmake