Head of Alumni Engagement

ABOUT US

HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as  the most socially impactful startup operating in Africa, where we initially started our work.

We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS).

We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale up tech business join us as we play our part in making the world a more stable, safer, and fair place.

ABOUT THE ROLE 

As the Head of Alumni Engagement at HyperionDev, you will oversee the growth, vitality, and long-term strategy relating to our Alumni network and community. This is a critical, new role within our Graduate Outcomes team (which included Career Services, Employer Relations, and Alumni Engagement) – one that requires strategic vision and a knack for cultivating engagement with our bootcamp grads across multiple programmes, regions, and countries. This role will oversee and line-manage a small but growing group of alumni-focused teammates, while also working cross-functionally with stakeholders across multiple teams (Marketing, Admissions, Career Services, Engineering, etc.) and will be responsible for achieving Key Performance Metrics related to alumni engagement and HyperionDev programme loyalty and evangelism.

In this role, you will also be tasked with taking charge of our Alumni Engagement roadmap. This will include building out new initiatives such as our alumni advisory board and alumni mentorship programme, while also expanding on and improving existing alumni engagement initiatives such as our Alumni events schedule, alumni community resources, and driving of alumni success stories. This role will also require analytical thinking related to the tracking of alumni numbers and employment activity across our different programme tracks. This person must also possess an entrepreneurial mindset and be comfortable with ambiguity while leading on the exploration of new tools and resources to support alumni community growth.

To succeed in this role, you need to be able to think strategically and prioritise effectively in order to deliver on aggressive targets related to alumni engagement & community building. It will require someone with an endeavouring mindset who can manage multiple tasks and deadlines while keeping sight of bigger picture goals as it relates to alumni engagement. This role will also require strong people skills and an empathetic approach – qualities necessary driving success with internal stakeholders and across community engagement initiatives.

RESPONSIBILITIES

• Oversee the build-out and management of the Alumni Relations sub-team within Graduate Outcomes part of the organization.
• Drive the strategic vision and roadmap related to Alumni Engagement and Evangelism for the HyperionDev brand and bootcamp programs.
• Work Cross-functionally with internal teams to execute on initiatives tied to alumni success stories, brand growth, and alumni content (social media, email content newsletters, blog posts, etc.)
• Build out Alumni Events Strategy and a forward-looking Event Calendar.
• Create & document new operating procedures & resources for the Alumni team.
• Oversee the development of HyperionDev’s Alumni Mentorship program & Alumni Advisory Board.
• Oversee the Alumni team budget, resource, and headcount planning.
• Work with Data and Engineering Teams to create new dashboards related to Alumni tracking and accurate Alumni numbers across all bootcamp programs.
• Work closely with HyperionDev’s Head of Career Services and Sr. Director of Graduate Outcomes on Graduate Resources and Alumni Employer initiatives.
• Work with HyperionDev’s Marketing team to drive monthly Alumni success stories & testimonials.
• Lead onboarding support for HyperionDev’s graduate program (designed to help support recent grads in their career prep).

 REQUIREMENTSMinimum

• 5+ years of experience involved in a community building, alumni engagement, or an events-focused role.
• 3+ years of Account Management or Project Management experience.
• 3+ years of direct team leadership or line management experience.
• Strong business acumen and existing knowledge of community engagement tools, platforms, and processes.
• Experience leading on time-sensitive projects and project budgeting.
• Empathetic approach with strong verbal and written communication skills.
• Familiarity with project management tools (ex: Basecamp, Jira, Asana, etc.).
• Analytical approach and familiarity with data analysis tools (Google Sheets, Excel, Looker, Metabase, etc.).

Preferred 

• A degree in  Marketing, Branding, Communications, or other relevant field from an accredited university or equivalent experience. 
• 3+ years of experience working in Education or tech
• Prior start-up work experience for a fast-growing company.  
• Prior experience working with teammates across multiple markets.
• CRM experience a plus.

 BENEFITS

Hybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity of a HyperionDev Campus

Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps.

Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a management team that draws their former experience from top tech companies.

Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it.

 OUR VALUES

We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.