Head of Customer Success - International Remote

Here at Hugging Face, we're on a journey to advance good Machine Learning and make it more accessible. Along the way, we contribute to the development of technology for the better.

We have built the fastest-growing, open-source, library of pre-trained models in the world. With over 100M+ installs and 65K+ stars on GitHub, over 10 thousand companies are using HF technology in production, including leading AI organizations such as Google, Elastic, Salesforce, Algolia, and Grammarly.

About the Role

We are working on writing this role job description but we were so excited to share this opportunity that we didn't want to wait too much before posting it.

If you are interested in discussing this a bit further about this opportunity, please apply and we'll maybe write the perfect job description with you?

More about Hugging Face

We are actively working to build a culture that values diversity, equity, and inclusivity. We are intentionally building a workplace where people feel respected and supported-regardless of who you are or where you come from. We believe this is foundational to building a great company and community. Hugging Face is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We value development. You will work with some of the smartest people in our industry. We are an organization that has a bias for impact and is always challenging ourselves to continuously grow. We provide all employees with reimbursement for relevant conferences, training, and education.

We care about your well-being. We offer flexible working hours and remote options. We offer health, dental, and vision benefits for employees and their dependents. We also offer parental leave and unlimited paid time off.

We support our employees wherever they are. While we have office spaces in NYC and Paris, we're very distributed and all remote employees have the opportunity to visit our offices. If needed, we'll also outfit your workstation to ensure you succeed.

We want our teammates to be shareholders. All employees have company equity as part of their compensation package. If we succeed in becoming a category-defining platform in machine learning and artificial intelligence, everyone enjoys the upside.

We support the community. We believe major scientific advancements are the result of collaboration across the field. Join a community supporting the ML/AI community.