Head of CyberClear Centre

Job Type:

Permanent

Build a brilliant future with Hiscox
 

Position: Head of CyberClear Centre

Reporting to: Chief Information Security Officer

Location: London (preferable) or York, UK

Type: Permanent

Band: III

Company description

Hiscox is a diversified international insurance group with a powerful brand, strong balance sheet and plenty of room to grow. Listed on the London Stock Exchange and headquartered in Bermuda (with the bulk of group leadership sitting in London), Hiscox has over 3,000 staff across 14 countries and 34 offices.

Structured by geography and product, Hiscox’s long-held business strategy has helped them grow from a niche Lloyd’s underwriter to an international insurance group with a powerful and trusted consumer brand. Hiscox is comprised of the following business units: 

• London Market

• Reinsurance & Insurance Linked Securities (ILS)

  • Hiscox Retail USA 

  • Hiscox Retail UK 

  • Hiscox Retail Europe 
     

For the financial year 2023, GWP grew to $4,598m with net premiums earned of $3,555m, returning a record pre-tax profit of £625.9M. At Hiscox, our corporate values are considered crucial to our success. They are: 
 

• Courage; dare to take a risk 

• Human; clear, fair, and inclusive 

• Ownership; passionate, commercial, and accountable 

• Integrity; do the right thing, however hard 

• Connected; together, build something better 

The Role

The Head of CyberClear Centre (C3) is responsible for leading our global centre of excellence for cyber insurance products and services. This is a market facing role and requires an excellent brand ambassador, preferably with a mix of consulting and insurance experience. The role also overseas a small team of cyber experts who provide risk consulting to our underwriters and high value insurance Clients.

You will need an excellent understanding of cyber insurance product development, underwriting, claims and exposure management. You will also need to have broad and deep experience in the cyber sector, and be able to advise our Clients on cyber risk management and perform the delivery of services to support their risk management plans. You will also advise underwriters on policy wording, risk appetite, risk selection and emerging threats. When complex claims arise, you will need to act as the subject matter expert to support Claims handling processes.

The C3 designs and develops cyber products and services for use by our underwriting teams, brokers and Clients. You will need to manage the product and service lifecycle, including managing any third parties involved in the delivery chain. The role reports directly to the CISO and is a member of the Cyber Leadership Team (CLT). The role is based in London or York (UK) and is a permanent position.

Key Responsibilities

• Provide cyber security consulting, training, and intelligence to our cyber underwriters and support the development of new cybersecurity insurance products.

• Design, develop and deliver cyber advisory services to our insurance Clients.

• Design, develop and deliver technical cyber training programmes to our underwriters.

• Design, develop and deliver cyber products and tools used in the underwriting process.

• Lead the design and development of new cyber insurance products to the market.

• Advise high risk insurance Clients on their cybersecurity strategy and projects to materially mature their cyber capabilities.

• Prepare intelligence reports and risk assessments for use in risk selection.

• Consult and provide technical cyber expertise to our underwriters, claims handlers and exposure management teams.

• Lead the delivery of our annual report – The Hiscox Cyber Readiness Report.

• Produce thought leadership for underwriting and marketing use.

• Represent Hiscox at various conferences and events.

• Provide leadership to the C3 team, create an engaging workplace and help grow their careers.

• Develop cybersecurity initiatives, evaluate necessary investments and articulate business benefits. 

Candidate Profile

• Minimum of 8 years experience in cybersecurity consulting, with at least 3 years in a leadership role.

• Experience of the Lloyds Market, Reinsurance markets and Retail insurance is highly desirable. 

• Excellent understanding of cyber insurance products and current market conditions.

• Strong knowledge of security frameworks, standards, and best practices (e.g., NIST, ISO, COBIT, etc.).

• Expertise in security technologies, tools, and methodologies (e.g., firewalls, encryption, penetration testing, etc.).

• Strong understanding of underwriting practices for cyber risks.

• Excellent consulting and stakeholder management skills.

• Excellent communication, presentation, and interpersonal skills with an ability to both present at board level and industry conferences.

• Ability to think strategically, analytically, and creatively.

• Strong leadership and team management skills, with the ability to motivate and develop staff and foster a culture of security and excellence.

• Certified Information Systems Security Professional (CISSP) or equivalent certification is desirable.

• Technical security qualification in cyber security (inc. ethical hacking) are also desirable.

Diversity & Benefits

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.

Working life doesn’t always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance.

We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.

 Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years’ worth of service, private medical for all the family and much more. 

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