Head of Data Operations

Who We Are

BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.

BankUnited is ranked #4 as one of America's Most Trusted Companies in the Banking industry and is honored to have been included on the Newsweek and Statista America's Most Trusted Companies Award List!

Our Culture

At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE™, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career.

Why BankUnited

Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been ranked #13 as one of the 2021 Healthiest 100 Wokplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal for three consecutive years since 2020.

As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE™ Academy and mentoring opportunities through our iCARE™ (Inclusive Community of Advocacy, Respect and Equality) program.

At BankUnited, we strive to provide our employees with a work life balance. Specifically, retail branches operate 5 days a week Monday - Friday, excluding evening and/or weekend hours. For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions.

If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!

Job Description

SUMMARY: The Head of Data Operations is a leadership role that is responsible for the delivery and operations of the Bank's Cloud and enterprise database environment, Data Transfer Operations and Automation and Data Security Platforms. The role will collaborate with Planning, Architecture, Application Development, Information Security, Database Development, ITSM, and 3rd party service providers to create and support an operational environment for new and existing cloud data services. In so doing, the Head of Data Operations will be overseeing the teams responsible for administration of 3rd party system databases (SQL, Oracle, PostgreSQL, etc.), migration to cloud-native data services (e.g. RDS, Aurora, etc.), monitoring and incident response, ETL and Enterprise Job Scheduling and Data Masking platforms, and back-up/recovery (both in ad hoc and disaster recovery scenarios). The Head of Data Operations will work closely with both the CISO and CIO offices to ensure data systems are properly encrypted and secured and to ensure proper data protection and retention requirements are enforced. Furthermore, the position will also be responsible for providing guidance and mentorship to the Database Operations Teams and Data Automation teams that will report to this position directly.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

• Help develop, maintain, and update the overall Enterprise Cloud Operations Strategy and ensure ongoing adherence to standards and best practices and methods.
• Designing, developing, and modifying data infrastructure to accelerate the processes of data analysis and reporting
• Drive architectural design patterns that focus on data security, data operational excellence, and optimization of data systems performance cost efficiency
• Maintain current knowledge of cloud trends developments and act as a partial advisor to the Bank in reference to its cloud strategies
• Contribute to the development of cloud standards, best practices and organizational cloud capability
• Lead responsible teams and oversee the day-to-day operations of managing the Bank's Cloud Database Services including software deployment and upgrades, system setup, system administration, monitoring, incident resolution, problem management, configuration and change management, capacity planning, availability management, disaster recovery and routine update of services
• Review and ensure execution of plans for disaster recovery and business continuity as required (including periodic testing)
• Ensure support for culture of continuous improvement, including identifying areas for potential improved automation and feeding back to relevant teams
• Ensuring and facilitating knowledge sharing within the department
• Participating in RFP's and RFI's
• Create and maintain automated monitoring and reporting of cloud database infrastructure health, performance and cost control
• Organizing the activities of the team, assigning staff to various projects and directing their activities through goal setting
• Research and drive adoption of cloud-native technologies
• Overseeing the integration of new technologies and initiatives into data standards and structures
• Evaluating the design, selection, and implementation of database changes by comparing them with business requirements and design documents
• Develop and implement procedures for effective data management.
• Lead the team effective for the automation of data transfer and ensure sound ETL, API integration, and Enterprise Scheduling
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

SUPERVISORY RESPONSIBILITIES

• Supervises function, projects or services and/or one or more employees, as applicable.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION

College degree or equivalent management/work experience (At least 10 years), which includes practical experience in Information Technology and IT Security

EXPERIENCE

• Experience with cloud-based enterprise infrastructure architecture and/or operations
• 5+ years experience -- Vendor management and contract negotiation
• Experience with access federation and identity management
• Experience with cloud data services both relational (eg RDS, Aurora, etc) and NoSQL (eg DynamoDB)
• 5+ years experience -- Broad project and system development lifecycle (SDLC) experience -- with an emphasis in enterprise environments
• 5+ years experience -- Understanding of common DBMS platforms (eg SQL, Oracle, PostgreSQL, etc)
• 5+ years experience -- of common database tasks and techniques (eg backup/restoration, replication/mirroring)
• 3+ years experience -- with performance tuning, capacity planning, and optimization of database environments
• 3+ years experience -- Data Replication, Database Security, Encryption, Compression and Data Masking/Redaction
• 5+ years experience -- Production DBA experience with ability to work with Development teams on DB architecture and design
• Experience with and knowledge of RedHat Enterprise Linux / CentOS is a plus

CERTIFICATES, LICENSES, REGISTRATIONS

• CISSP Certified Information Systems Security Professional preferred
• CCSP-Certified Career Services Provider preferred
• AWS Certified Solution Architect Such as AWS SysOps Engineer or AWS DevOps Engineer, is a plus preferred

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