Head of Operational Risk – Modernisation

Primary DetailsTime Type: Full time

Worker Type: Employee

• Location: Open Nationally, Preference Sydney

• Type: Permanent, Full-time

The opportunity

QBE’s Australia Pacific (AUSPAC) Division is embarking on an enterprise digital transformation, which is fundamentally different to anything undertaken previously. The AUSPAC Modernisation will materially improve our customer, partner, and employee experiences to deliver our AUSPAC strategy. By placing value and emphasis on a human centred approach, we will be there for people when they need us most, driven by our purpose of enabling a more resilient future. To ensure effective operational risk management of this Modernisation, we are currently hiring for the Head of Operational Risk – Modernisation role.

Your new role

As a key first line of defence for the operational risk of the AUSPAC Modernisation, this role will be crucial to ensure that program risks are effectively anticipated and managed. To do this, you will:

• Lead first line risk management and control testing

• Collaborate closely with operational risk peers and partners in first, second and third line risk to ensure alignment

• Provide commercially and technically astute, pragmatic recommendations which balance risk with opportunity

• Set up the Modernisation for success through proactive risk management and guidance on corrective actions

• Be the central point of contact for all Modernisation related risk activities including the coordination of all operational risk management functions, risk governance, regulatory and compliance and risk performance tracking

About You

To thrive in this role, you must embody strong ambition, a results-driven approach, and an unwavering work ethic.

The essential requirements include:

• Extensive experience in large-scale transformations, showcasing strategic acumen and risk management, with an emphasis on organisational transformational initiatives  over business as usual operations.

• Proven expertise in cloud environments, encompassing oversight, regulatory approvals, control assurance, and testing outcomes.

• Deep knowledge of risk management within complex, regulated settings.

• Familiarity with Agile methodologies and large-scale enterprise transformations, particularly in relation to regulatory compliance.

• A track record of success in fast-paced environments, consistently meeting tight deadlines while upholding the highest standards, utilising a hands-on leadership style to drive outcomes within a matrix structure.

• The capability to navigate ambiguity and change, adeptly reprioritising initiatives as necessary.

• Exceptional stakeholder and relationship management skills, with a proven ability to cultivate extensive networks that drive thought leadership.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. 

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too?

Your career at QBE — let’s make it happen!

Benefits  

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance 

• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super 

• The ability to maximise retirement savings through voluntary super contributions and company matching 

• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums 

• Additional leave and support through QBE’s Family Domestic Violence First Responder Network 

• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners 

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice

• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards

• Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

• Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates

• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)

• Family First accredited employer since 2021

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected]

Application Close Date: 19/10/2024 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.