Head of People (UK)

📱 About Us 

We are Mous. People deserve tech and lifestyle products that are fit for purpose, perform as promised and allow them to be their best. So we are building the go-to brand refreshingly focused on product so people can have just that. We have consistently built our in-house expertise and spent millions in research and development on our relentless pursuit to making the best products possible. Over the past ten years we have flipped the tech accessory market on its head, raising the standards and people's expectations. We've made cases that can protect phones dropped from cranes, engineered magnetic accessory ecosystems before MagSafe even launched, partnered with Google to make super thin cases, developed impact materials and waterproof constructions to make backpacks that confidently protect laptops and we're only just getting started! 

We're creating products that empower people to be their best, whether they're on a wild adventure or commuting through the city. No matter what your everyday life looks like you can trust our products to remove frustrations, expand your experiences and help you to live without limits.

👨‍💻 About the Role 

We're excited to announce an opportunity for a Head of People to be a part of our expanding team in the UK! As we grow both steadily and swiftly, we're looking to scale our team across multiple offices globally, and need to ensure that our People & Culture are well looked-after. This is a part-time role for 3 days a week, working from our office in Hoxton. You will report to our Managing Director, and you will have two direct reports - our Recruitment & Office Manager (UK) and our HR & Office Manager (Pakistan).

👋 About You 

As Head of People at Mous, you'll work collaboratively with team members across the whole business. This is an excellent opportunity for someone eager to contribute to a fast-paced environment and play a central role in Mous’s success - responsible for shaping the right people and right culture. We're hoping to find an enthusiastic individual, who has experience managing international HR and advising leadership teams on People & Culture best practices, and who can help take Mous to the next level!

🔑 Key Responsibilities

• Overall Area Management
• Propose and align People & Culture strategy
• Manage People & Culture budget
• Manage direct reports

Own recruitment (be accountable for work performed by team, in addition to below)

• Establish & maintain contractor agreements (as required)
• Extend offers & co-ordinate final agreements
• Compile contracts and other relevant paperwork
• Manage offboarding payroll (with finance)

Own office management (be accountable for work performed by team)

• Manage relationship and negotiations with office providers
• Ensure that office provision is appropriate for recruitment pipeline
• Manage budget for office equipment and customisation

Own policies

• Write & secure approval for policies (incl. updates to: hybrid working; expenses; device management; samples management; & time-in-lieu / leave allowances)
• Manage our Notion Employee Guide

Own employee engagement

• Carry out surveys (pulse & bi-annual), pinpoint insights, and recommend actions
• Lead Culture Convo’s & support SLT to evolve Mous’s company values if needed
• Be accountable for recognition of great work performed across the business

Own training & development

• Organise “Mousterclasses” (masterclass training sessions)
• Give/organise line manager training (including leadership training)

 Lead performance management

• Lead review cycles
• Lead Performance Development Plan (PDP) process
• Work with managers to facilitate Performance Improvement Plans (PIP)

Lead employee relations

• Instruct legal advice (as required)
• Prepare legal documents (as required)
• Co-ordinate contract changes (e.g. pay review, working hours)

Lead pay & rewards

• Process monthly payroll (incl. effecting agreed changes & addressing queries)
• Lead sign-off on Annual Pay Review & Bonus (w/ FD, MD, & CEO)
• Co-ordinate bonus terms and compile paperwork (as required)
• Manage Benefits (incl. health insurance, pension etc.)




• Complete other ad hoc work (incl. EOQ/Board updates, org chart preparation, holiday management etc.)

✔️ How will success be measured?

• Good:
• You will nail the basics, making improvements across the employee lifecycle, making Mous an even better place to work
• You will help us avoid HR bottlenecks as we scale (doubling in size in 3 years)




• Great: You will be a strategic partner to the SLT.
• New joiners will “raise the bar” & challenge everyone to get better
• We will establish a pioneering & effective global operating model
• We will “grow up” where needed to manage a larger business, yet protect & nurture the “magic” that has driven Mous’ success (ownership, flexibility, fun…)

🤓 Skill Requirements

• Excellent communication and presentation skills.
• An enthusiastic initiator - able to activate and inspire others.
• Strong teamwork and collaboration skills for stakeholder engagement.
• Strategic and commercial thinker with the ability to develop and execute complex initiatives, and prioritise based on business objectives.
• Able to balance needs of individuals with the business 'bigger picture' - empathetic yet realistic.
• Great with people at all levels - strong leadership and relationship-building abilities.
• Strong adaptability and resilience - able to work in a fast-paced, dynamic environment.
• Adept at multi-tasking, with strong attention to detail and commitment to accuracy.
• Caring and approachable - our team need to feel comfortable confiding in you and asking for advice.
• Able to maintain confidentiality and discretion with sensitive information.

🎉 About Our Offer

Here’s a summary of the benefits of working at Mous:

• Opportunity to radically grow and develop through new experiences. Dream big, work hard, and make things happen!

• Multi-functional teams of passionate, supportive and inspiring people

• A competitive salary reflective of your experience and value

• Regular on-site activities at our Hoxton office (e.g. happy hours, craft classes, yoga on the roof etc.).

• Regular department and whole-team socials

• Charlie HR perks package including discounts on hundreds of high street brands and services

• 25 days' holiday, plus 8 bank holidays (pro rata)

• Cycle to Work Scheme

• Employee Pension Scheme

• Employee Assistance Programme

• 30% discount for F&F on all Mous products

• 1-month paid leave after 5-years of service

🐭 About Our Values

We have established 3 core values, which inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life, and we’re looking for people who will build upon them in fresh and inspiring ways.

• Get Results

By comprehending our business plan, each person can ensure that they are taking accountability for their contribution towards it. We value strategic prioritisation, ensuring that everyone is enabled to deliver their best work. We also champion traits such as innovation, grit and resilience – we think differently and aren’t afraid to fail.

• Work Together

We value collaboration highly, recognising that there’s a lot to be learned from each other, and are always prepared to listen. We encourage regular peer feedback, readily praising great work as well as challenging one another candidly. We like to celebrate what makes us both unique and united, committing to regular IDEA initiatives and finding opportunities to support our local communities.

• Enjoy The Ride

We invite everyone at Mous to grab new opportunities and find ways to make each role their own. Things can change fast in an unpredictable industry like ours, so we always want to stay agile. And of course we don’t just work hard – we also like to let our hair down and enjoy the more social aspects of being part of our brilliant team!

🌈 About Our Commitment

Mous is an equal opportunity employer, and as a brand, we value authenticity and integrity. We strive to be different and know that if we are to create the most innovative products and deliver the best customer experience, we need to build a diverse team of individuals who can bring a variety of skills, experiences, and perspectives to the table. No matter your age, gender, sexual orientation, ethnicity, religion, or physical ability, at Mous, your individuality is celebrated.

As a D2C business and heavy user of plastics, we understand (and take very seriously) our responsibility to the planet. To stay true to our word, we've placed "Planet" firmly in our key business objectives and have formed a dedicated team, alongside our cofounders, to build an ESG plan we're proud of. Ultimately, we want to create a better world through our actions and we're doing so across our products, how we transport from A to B, and socially.