Head of UK L&D - 18 month FTC

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  From day one you will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.
We are/have:

• Experts in banking and payments, insurance, capital markets and wealth and asset management
• Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
• Committed to growing our business and hiring the best talent to help us get there
• Focus on maintaining our nimble, agile and entrepreneurial culture

KEY RESPONSIBILITIES

Strategy Development & Execution:

- Drive, communicate and track UK L&D strategy and OKRs to underpin and support UK business goals

- Planning and execution ensuring L&D offering meets the learning needs based on business objectives and evolving industry trends

Team Leadership:

- People management and coaching of UK L&D team members, providing guidance and supporting professional development

- Oversight of all UK L&D activities and initiatives

Stakeholder Collaboration:

- Work collaboratively within the region and across the broader global People team to ensure consistent frameworks and standards, and that the needs of the UK business are met

- Reporting to senior/executive level stakeholders (COO, MDs etc)

- Collaborate with external vendors to enhance the learning offering

Learning Program Design & Delivery:

- Design, deliver and evaluate internal training programs, with an emphasis on demonstrating learning outcomes and impact

- Leading priority UK and global strategic projects (e.g. Induction, Milestone Schools, Leadership Development)

- Identify best practice L&D innovations, tools and methods, and effectively implement in a Capco context

Performance Measurement & Improvement:

- Establish metrics to assess the effectiveness of learning programs, ensuring continuous improvement and alignment with business goals

Budget Management:

- Manage the L&D budget, ensuring cost-effective use of resources

- Negotiate contracts with external vendors and manage relationships with third-party training providers

EXPERIENCE AND QUALIFICATIONS

· A minimum of 3 years’ management experience in L&D, ideally in a consulting/professional services environment

· Relevant L&D certifications / accreditations (adult learning theory, DISC, MBTI or equivalent)

· Knowledge of best practice L&D strategies and interventions

COMPETENCIES:

· Ability to effectively and confidently communicate and build rapport across all levels, including the firm 's most senior leadership levels

· Demonstrable client service focus

· Proactive and effective at proposing and initiating learning ideas and solutions

· Professional in manner with a commercial approach to decision-making

· Strong interpersonal and influencing skills

· Collaboration skills, including the ability to integrate and act upon diverse and sometimes conflicting perspectives

· Project management skills and the ability to organize and manage multiple priorities and/or projects simultaneously

· Results-oriented, with the ability to demonstrate the impact of L&D interventions

WHY JOIN CAPCO?
You will work on engaging projects with some of the largest banks and financial services institutions in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Capco offers a very attractive remuneration and benefits in line with your level of experience

#LI-Hybrid