Home Renovation Customer Service Representative

Are you ready to bring your customer service skills to a brand that’s revolutionizing the home improvement industry? We’re partnering with LeafGuard, a national leader in gutter protection systems, to bring seamless solutions and a superior customer experience to homeowners across the area. As part of our growing team, you’ll represent LeafGuard’s patented, clog-free gutter systems while delivering customized, consultative service to every homeowner you meet. We specialize in redefining how brands connect with their customers through strategic communications and in-person outreach. We focus on building meaningful relationships that drive visibility, customer loyalty, and product success. With consumer demand growing rapidly, we’re seeking a Home Improvement Customer Service Representative to support our campaign with LeafGuard. What You’ll Do: • Represent LeafGuard’s innovative gutter solutions through residential outreach activities • Educate homeowners on LeafGuard’s one-piece, debris-shedding design and its lifetime clog-free guarantee • Deliver engaging product presentations and clearly explain the long-term value of the LeafGuard system • Assess customer needs and offer tailored recommendations to protect their homes from water damage • Maintain a friendly, professional demeanor while managing inquiries, concerns, and installation scheduling support • Track customer interactions, follow up on leads, and support the sales pipeline through clear communication • Collaborate with team members and LeafGuard representatives to continuously improve customer engagement strategies What We’re Looking For: • High school diploma or equivalent (required); college degree in Business, Marketing, or related field (preferred) • 1–2 years of experience in a customer-facing or service-oriented role (retail, hospitality, or similar) • Confident, clear communicator who can build trust and connect with a variety of personalities • Passion for helping homeowners find the right solutions to improve and protect their properties • Self-motivated and proactive with a strong sense of accountability • Ability to learn product features and communicate value with confidence • Must be comfortable in a fast-paced, field-based environment (some local travel may be required) Why Join Us? • Work with a nationally recognized brand that offers real value to homeowners • Be part of a team that values relationships over pushy sales tactics • Opportunity for growth within a fast-expanding sales and customer acquisition agency • Comprehensive training, one-on-one development, and ongoing support • Competitive compensation with uncapped performance incentives Job Type: Full-time Pay: $45,000.00 - $55,000.00 per year Work Location: In person