Hospice Marketing & Community Liaison Director

Job Overview Qualifications • 5+ years of progressive sales leadership experience in hospice • Demonstrated ability to grow multi-site or multi-market sales performance in a decentralized Hospice leadership model • Proven track record of meeting and exceeding referral and admissions targets • Strong coaching, mentoring, and interpersonal skills; ability to influence without direct authority • Deep knowledge of hospice services and referral networks Responsibilities • A provider of home-based care services, including health, hospice, and personal support • Focused on expanding nationally through growth, acquisitions, and new market entry • Targets mid-sized markets with increasing demand for senior care • Operates under a model that combines local expertise with centralized support • Emphasizes service quality, clinical standards, regulatory compliance, and employee experience • Aims to build a strong, scalable presence in the home care space • Market Growth Partnership: Serve as a strategic partner to each location’s Executive Director, aligning sales strategies to local market conditions, opportunities, and growth goals • Performance Management: Track and analyze sales KPIs (admissions, referral conversions, coverage activity), providing actionable insights to Executive Directors and sales staff • Consistently visits, communicates, and monitors provider, community, customer, payer, and patient perceptions of Concho Hearts Hospice as a high-quality provider of services • Conduct educational in-services and community outreach to promote our superior hospice care services • Educates patients and their families about hospice expectations • Work closely with the clinical operations team to ensure seamless care transition coordination from an acute care setting to a home • Operation / Compliance standards for patient care • Training and Onboarding: Oversee the onboarding and ongoing development of new Care Navigators to ensure effective ramp-up and sustained performance • Develops various channels of referrals through selection, acquisition, retention, and growth of business partnerships with referral sources. • Consistently visits, communicates, and monitors provider, community, customer, payer, and patient perceptions of Concho Hearts Hospice as a high-quality provider of services. • Conduct educational in-services and community outreach to promote our superior hospice care services. • Educate patients and their families about the expectations of hospice care. • Work closely with the clinical operations team to ensure seamless care transition coordination from an acute care setting to a home. • Operation / Compliance standards for patient care. •Compensation $120k-$150k • Medical / Dental / Vision • Short / Long Term Disability • 401 (k) w/ discretionary match • Mileage reimbursement • Paid time off • Paid holidays • Cell Phone stipend • Competitive compensation & bonus structure Job Type: Full-time Pay: Up to $120,000.00 per year Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • Professional development assistance • Referral program • Vision insurance Experience: • Hospice marketing: 2 years (Required) Ability to Commute: • Houston, TX 77074 (Preferred) Work Location: In person