Hospitality Operations Manager, NF-05

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.

Possess five years of experience as a hotel manager or major department head in a property with 100 or more guest rooms, or in the management of multiple hotel program functions at the headquarters level.

All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.

All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.

Possess an additional five years of experience in senior hotel management roles, such as General Manager, Assistant General Manager, Chief Operations Officer, and Chief Financial Officer, with a proven track record of successfully overseeing multiple hotel locations.

Possess a comprehensive knowledge of the full range of principles, concepts and methodology associated with lodging functions to plan and complete assigned workload

Possess a comprehensive knowledge of the policies and procedures of the functional and administrative areas such as contracting, finance and accounting, budget, counsel, information management, etc., to coordinate and resolve questions/problems.

Possess skill in maintaining effective working relationships with both internal and external customers to serve as a point of contact for assigned projects.

Possess skill in written and verbal communications to explain/defend status of project, make presentations in public forums, etc.

Possess detailed knowledge of multiple hotel program areas such as financial management, housekeeping, asset management, capital projects, or front desk/reservations.

Possess experience in analyzing operational issues and developing and implementing solutions.

Possess experience in developing requirements documents.

Possess extensive expertise in optimizing hotel operations to enhance efficiency, reduce operational costs, and improve guest satisfaction, driving overall business performance.

Possess experience managing various hotel types, including resorts, mid-scale, and boutique properties.

Possess familiarity with advanced hospitality management systems, property management software (PMS), Point of Sales (POS) and other relevant technologies.

Possess extensive experience in leading and executing large-scale hotel capital projects, including renovations and property expansions.