The Onboarding Specialist is a key member of the HR Operations team responsible for delivering a seamless and engaging onboarding experience for new hires. This role ensures that employees feel welcomed informed and supported as they begin their journey with our organization.
As a Asia Pacific onboarding Specialist you will be responsible for ensuring a seamless engaging and efficient transition of new hires into the organization. This role bridges HR IT hiring managers and new employees to deliver a smooth onboarding experience — from offer acceptance to full integration into the company culture.
Key Responsibilities:
1. Pre-Onboarding Coordination
Send welcome emails and onboarding communication to new hires.
Ensure completion of pre-joining formalities (documentation etc.).
Coordinate with recruitment IT and facilities for workstation system and access setup.
Schedule onboarding sessions and share joining details with new hires.
Track and maintain status of all pre-boarding activities in HR systems.
Communicate with payroll teams for timely completion of formalities.
2. Onboarding Execution
Conduct and facilitate virtual or in-person onboarding/orientation sessions.
Ensure all necessary forms and documentation are collected and processed accurately.
Provide guidance to new hires regarding benefits payroll and organizational processes.
2. Data & Compliance
Maintain accurate onboarding records in HRIS or onboarding systems.
Ensure compliance with company policies laws and data protection norms.
Track onboarding metrics such as no-shows completion rates and feedback.
Prepare regular reports and dashboards for HR leadership.
4. Employee Experience & Engagement
Create a positive first impression and build a welcoming experience for new hires.
Organize engagement activities during onboarding (ice-breakers buddy programs etc.).
Support smooth transition from onboarding to manager or team integration.
Please note that this opportunity will require working in the AP shift and will involve rotational schedules
Strong verbal and written communication skills
5+ years of hands-on experience in HR operational services.
Familiarity with onboarding processes employee lifecycle management and HRIS tools like SuccessFactors.
Strong verbal and written communication skills
5+ years of hands-on experience in HR operational services.
Familiarity with onboarding processes employee lifecycle management and HRIS tools like SuccessFactors.