HVAC Service Technician

Who are we? Washington Energy Service is the leading Home Improvement Company in the Puget Sound Area. We have a strong commitment to providing "Home Comfort" through sales, installation,and serviceof Retrofit Heating and Cooling Systems, Energy Efficient Windows, Exterior Doors, Electrical and Plumbing. What we believe We are “All for Home Success” we want to make our clients homes great for life. We believe that the value we deliver to our clients is our team’s craftsmanship and customer service. We are successful because we are fair to our customers, team and company. Who are you? • You are a professional residential HVAC service pro with a minimum of 1-2 years of running diagnostic & repair calls • You love serving your customers and care about producing positive outcomes with your technical and communication skills • You are in this for the long run, we are looking for career minded team members who want a long term, steady job in both economic booms and busts • You buy into our mission of making homes great and believe that teamwork makes the dream work Our Expectations • Start everyday on time, ready to work and have a successful day • Run multiple diagnostic, part replacement, maintenance and go-back calls on your schedule • Arrive at homes looking like a pro, provide homeowner a great experience before, during, and after the call • Communicate via phone/email with dispatchers, managers, and customers on ETA’s, call results, part ordering and other important information • Maintain a well-organized van that is correctly stocked to serve our customers • Communicate the value of preventive maintenance to customers earning new and renewing maintenance club members • Run disciplined, safe, clean, and efficient calls keeping yourself and homeowners safe while earning results • Participate in compensated on-call rotation • Engage in continuing education, trainings, and belief that we all can get a little better everyday • Be an overall positive leader living our values and successfully executing the mission • Protect the customer, protect the company and protect your follow team members Minimum Skills: • Ability to diagnose and repair residential HVAC Systems included Furnaces, AC’s Heat Pumps and Mini-Splits • EPA universal refrigerant handling license • Skilled in refrigerant service • Ability to use power tools, hand tools and equipment safely and efficiently • Clean driving record to drive company vehicle • Excellent customer/team communication skills • Intermediate computer, phone and paperwork skills Advanced Skills and Certifications Preferred: • 06A/B Certification • Ability to diagnose and repair residential air cooled generators, tankless water heaters, fireplaces and/or boilers • NATE Core certification and specialty certifications • Completion of HVAC specialty training program Physical Requirements: • 75% or more of day spent standing, walking, crawling, crouching, stooping, kneeling, lifting and operating tools. • Ability to lift 75-100 or more pounds multiple times a day. • Comfortable working in extreme environmental conditions including but not limited to: Wet and humid weather, extreme cold and heat. Working consistently with power tools, working on a ladder and/or roof, working around electrical power tools, working around particles and fumes. Proper PPE worn at all times. What we Offer: • Hourly rates ($25 - $45) based on current licenses and experience. • An easy to follow career path & overtime • Additional compensation opportunities include commissions, over-capacity incentives, sales referral fees and bonuses. • Medical/Dental/Vision/401K/Life/STD/LTD benefit package for team member and family • 401K a match of 50% of the first 4% • Company provided Surface Pro/Cell Phone//Tools/Uniforms • Company provided vehicle • Annual performance reviews. First performance review after 90 days employment • Paid time off- Team members will accrue 80 hours of PTO in their first year. • Six (6) paid holidays If offered a position all prospective employees are required to undergo a background check and complete a drug test. Job Type: Full-time Pay: $25.00 - $45.00 per hour Benefits: • 401(k) • 401(k) matching • Company truck • Dental insurance • Employee assistance program • Employee discount • Health insurance • Life insurance • Paid time off • Tools provided • Vision insurance Work Location: On the road