Hyperautomation Manager

Job Description

The Hyperautomation Manager will play a pivotal role in mapping and optimizing our processes through the integration of cutting-edge technologies. This individual will have a deep understanding of technology, particularly in automation, and a strong foundation in process analysis. This role is designed for a thinker who excels in identifying, developing, and implementing technology solutions to support and enhance business processes. The ideal candidate is not only tech-savvy but also possesses a strong process-focused mindset.

DUTIES AND RESPONSIBILITIES

• Process Mapping and Analysis:
  • Lead efforts to comprehensively map and document existing business processes across various departments
  • Analyze processes to identify bottlenecks, inefficiencies, and areas for improvement
• Technology Assessment:
  • Stay abreast of emerging technologies, especially in the fields of automation, artificial intelligence, and hyper-automation
  • Evaluate how technology can be applied to streamline and enhance existing processes
• Automation Strategy:
  • Develop and execute a comprehensive automation strategy, identifying opportunities for process automation and optimization
  • Collaborate with cross-functional teams to prioritize automation initiatives
• Vendor Evaluation and Selection:
  • Assess technology vendors and solutions, considering factors such as compatibility, scalability, and cost-effectiveness
  • Make informed recommendations for technology adoption or integration
• Project Management/ Coordination:
  • Plan and oversee the implementation of automation and optimization projects, ensuring they are completed on time and within budget
  • Work closely with project teams and stakeholders to drive successful outcomes
• Change Management:
  • Lead change management efforts to ensure a smooth transition to new processes and technologies
  • Provide training and support to employees to help them adapt to changes
• Performance Monitoring:
  • Establish key performance indicators (KPIs) to measure the success and impact of automation initiatives
  • Continuously monitor and optimize processes to maximize efficiency and effectiveness
• Collaboration and Communication:
  • Foster collaboration and communication across departments and teams to ensure alignment with automation and optimization goals
  • Provide regular updates to senior management on the progress of initiatives

Qualifications

• Bachelor's degree in Business, Data Science, Information Technology, or a related field required; Advanced degree preferred
• Proven experience in process mapping, process improvement, and automation, ideally in a similar role such as hyper-automation Manager or Business Process Analyst
• A background in business analytics for a consulting firm (either larger or smaller boutique firm)
• Strong understanding of emerging technologies, including AI, machine learning, and robotic process automation (RPA) (Automation Anywhere, UiPath, or similar technology)
• Understanding Business Process Improvement in its entirety
• Excellent project management skills, with a track record of successfully leading and implementing automation projects
• Ability to work collaboratively with cross-functional teams and communicate effectively with technical and non-technical stakeholders
• Analytical mindset with a keen eye for identifying process inefficiencies and optimization opportunities
• Strong problem-solving skills and the ability to think strategically about technology integration
• Familiarity with process mapping and optimization tools and methodologies