Impact Manager

Duties: 
Under the supervision of the Programs Director, support the overall objectives of Joni and Friends’ Global Operations department. Perform duties and responsibilities including, but not limited to:

1. Develop and Execute Impact Strategies
   
   1. Work under the direction of the Programs Director to formulate and implement impact measurement strategies for programs both domestically and internationally
   2. Establish a structure to capture comprehensive data on economic, social, spiritual, and physical impacts
   3. Design, monitor, and assess the impact of programs across different regions, ensuring alignment with organizational goals
   4. Collaborate with international teams to ensure consistency in data collection and impact analysis globally
2. Implementation of Monitoring, Evaluation, Research, and Learning (MERL) Framework
   
   1. Develop and manage MERL frameworks to monitor program success and identify areas for improvement
   2. Oversee regular data collection processes, ensuring accuracy and consistency in tracking program outcomes
   3. Conduct research and recommend actionable improvements to promote impact and enhance program efficacy.
   4. Stay current on best practices in impact measurement and reporting, ensuring that the organization is at the forefront of nonprofit impact analysis
   5. Collaborate with academic partnerships through the Joni Eareckson Tada Disability Research Center (The Center) to integrate research findings and enhance program outcomes
3. Data Analysis and Reporting 
   
   1. Compile, analyze, and present program impact data for internal and external stakeholders
   2. Prepare impact reports for the IBOD, senior leadership, and other key stakeholder
   3. Leverage data to support fundraising initiatives, program validation, and strategic planning
   4. Regularly update impact dashboards to provide real-time insights on program performance
4. Promote and Align Impact with Strategic Priorities 
   
   1. Research and recommend strategies to increase program impact and align with the organization’s strategic goals
   2. Work closely with internal teams to communicate impact-related insights that drive decision-making
   3. Collaborate with the Marketing and other departments team to promote impact stories and data
   4. Assess church outreach and volunteer measurement initiatives to enhance program impact
5. Collaborate with Academic and External Partners
   
   1. Foster partnerships with academic institutions, seminaries, and universities through The Center to support research initiatives
   2. Engage with external vendors and partners to deploy and optimize impact measurement tools, particularly within Salesforce
   3. Work closely with the Salesforce Administrator to ensure the data capturing system meets organizational needs
6. Volunteer Engagement and Ministry Relations 
   
   1. Working closely with the Programs and Ministry Relations teams, measure and report the impact of volunteer engagement activities
   2. Develop tools to assess and communicate the value of volunteer contributions and their role in achieving program impact
   3. Support church and community outreach efforts by providing data that demonstrates the program’s scope and effectiveness
7. Other duties and projects as assigned by supervisor to support department and organizational needs