Information Security Engineer II (Night shift)

The Information Security Engineer configures improves modifies and evaluates security tools and services in our hosting-based environment. They specialize in conducting technology and system assessments while providing technical consultation to our customers that offers unparalleled world-class service. As technology evolves so does the safety needed supporting Rackspace Cloud products being adaptable plus being relevant in the cybersecurity news is a very important part of the role. Information Security Engineers partner with additional teams and third-party vendors to resolve security vulnerabilities and respond to all security weak points. To be a successful Information Security Engineer with Rackspace you will leverage systems like web application (Web Application Firewall) network security (Intrusion Detection/Prevention Systems) database encryption and key management Anti-Virus File Integrity Monitoring (FIM) and network authentication (two-factor) to build a fanatical customer outcome.

The Information Security Engineer will create and maintain customer loyalty by providing Fanatical Support above and beyond customer expectations.

PERSON SPECIFICATION:

Level-appropriate knowledge of and/or professional experience with:

The Information Security Engineer has an intermediate knowledge of:

Security concepts principals and technologies

Configuration investigation and analysis of Web Application Firewall (WAF) blocked events (Imperva WAF Incapsula)

Knowledge of common web security vulnerabilities and recommended remediation

Configuration and support of Log Management tools (Alert Logic)

Configuration of Firewalls appliances (Cisco ASA/ASA-X/Firepower Juniper SRX)

Configuration of Load Balancers appliances (F5 LTM Citrix Netscaler)

Knowledge of IPSEC and SSL VPN technologies

Troubleshoot network connectivity using industry standard packet capture tools

Services and protocols commonly used in hosting environments: web servers database servers mail servers name servers

Networking concepts and devices (All OSI Layers)

Windows and Linux operating system administration

Understanding of public cloud security architectures best practices and services

Provide guidance on different deployment strategies

Maintain up-to-date vendor related roadmaps and scheduled releases

Execute device firmware upgrades across various platforms based on security requirements / feature updates