A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you'll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
In this role you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
- An Infrastructure Specialist: System Administration is responsible for providing 24/7 technical support for cloud-based solutions ensuring seamless operations across various applications DevOps middleware security and infrastructure components.
- They play a critical role in building & setting up new development tools infrastructure and Networking maintaining and deploying the cloud applications.They also develop and configure infrastructure and configuration as code (Ansible and Terraform).
- They ensure the systems are safe and secure against cybersecurity threats besides Identifying and fixing technical problems and installing software updates and ‘fixes’.
- They also support Installing and maintaining a logging cluster using Logstash ElasticSearch and Kibana as a centralized solution to parse logs from application and docker containers.
- Able to identify and resolve issues involving APIs application services IaaS PaaS SaaS microservices containers Kubernetes nodes ICP management middleware components network security and infrastructure problems.
- If unable to resolve an issue they will escalate it to the appropriate support level.
- They manage Application ID and provide cloud elasticity by auto-scaling resources based on business requirements.
- Additionally they ensure DR and manual redundancy failover capabilities.
- Regular service management reports are provided to keep clients informed.
- Experienced in administration of DevTest & Production environments hosted on Windows Linux and Unix servers.
- Have strong knowledge of load balancing CDN options provided by multiple cloud vendors (E.g. Load balancer and Application gateway in Azure).
- Knowledgeable on installing and configuring MYSQL MSSQL PostgreSQL and other databases.
- Proficient in cloud application architecture and can perform initial analysis on incidents.
- Familiar with ITIL processes and Integrated Service Level Management