Inside Sales-Account Manager

ABOUT US

Amphenol Network Solutions, headquartered in Liberty Lake, WA is a division of Amphenol Corporation, based in Wallingford, CT. Amphenol is one of the largest manufacturers of interconnect products in the world with a global vision to connect people with technology. Amphenol Network Solutions have been leading the industry with a high-quality, seamless product portfolio of fiber distribution, cable management, power, racks, passives, and enclosures. Our markets include IT Datacom, Mobile Devices, Mobile Networks, and Broadband. Additionally, Amphenol Corporation serves Industrial, Automotive, Commercial Aerospace, and Military markets. Our goal is simple - develop leading technologies that enhance the performance of our customers' products, systems, and networks.

Recently we were recognized as one of the Best Places to Work in the Inland Northwest! Coming to work every day is a choice and when you like the people you work with and the environment you work in, it's an easy choice. If you are looking to work with a group of people you would describe as innovative, hard-working, passionate, honest, and fun-loving you have found it!

POSITION SUMMARY

The Account Manager is responsible for increasing existing customer loyalty for assigned accounts, by continuously strengthening existing relationships, providing best-in-class responsiveness and maintaining a high knowledge of customer approved (purchased) products and methods of doing business. Account Manager proactively reaches out to new contacts identified within assigned accounts.

Must be able to learn and develop a knowledge of Amphenol Network Solutions products in order to provide consultative sales advice. The Account Manager will be assigned key strategic accounts in partnership with outside sales and works independently with customers within a geographic region assigned to them.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The statements in this job description are intended to describe the general nature and level of work being performed by incumbents. The list is not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Incumbents may perform other duties as assigned.

• Partner closely with the outside sales to support and expand share of wallet in strategic accounts.
• Knowledge of all routes to markets assigned accounts use and support as assigned by sales management.
• Knowledgeable on Amphenol Network Solutions product and solutions and able to educate and guide customers to the best solution for their application.
• Proactive outbound calling to assigned account. Contacts to promote product approvals, seek advance visibility of future project/needs, provide current lead time information and/or awareness of our brand.
• Ownership, follow-up and teaming in identifying, developing, winning and supporting sales opportunities.
• Communication with the internal organization on market share wins, competitive intelligence, and customer feedback.
• Internal account owner and liaison with Product Management, Operations, Quality, and Sales management.
• Provide support for customers on product demos, product selection, literature, and training.
• Assist in capturing and maintaining CRM contact database and account profiles.
• Supports qualifying and/or referral of unassigned account inquiries to channel partner and/or internal business development team and methods.
• Adoption, knowledge and use of available tools and business processes.
• Potential for domestic and international travel.
• Supportive of channel partners.
• Flexible and adaptable in dynamic customer and market environments.

EDUCATION AND/OR EXPERIENCE

• Associates degree in business, marketing or technically related field and or equivalent experience
• 3 to 5 years' experience in outside and/or inside sales preferably in a manufacturing company
• Able to make sound, business decisions and possesses solid sales judgment
• Excellent relationship building skills with customers and the Amphenol Network Solutions sales team
• Demonstrated proficiency in understanding technical product lines
• Project management competence as related to customer projects
• Able to strongly represent the Amphenol Network Solutions brand

LANGUAGE AND PEOPLE SKILLS

Amphenol Network Solutions' culture is an open, lean, and challenging team environment. To continue to make our model successful, we need people that can communicate effectively, want to make those around them better, and to thrive on competing in the market. We prefer our Account Managers to have Spanish as a second or primary language.

COMPUTER SKILLS

Microsoft Office is still the standard, but technology moves fast and thus a willingness to learn and try is important. Proficient in ERP system usage and CRM sales tools.

PHYSICAL & MENTAL DEMANDS

This employee must be able to move 25 pounds and must be able to sit and type and click a mouse for extended periods.

WORK ENVIRONMENT

An employee in this position spends time in a fast-paced office environment, interfacing through multiple mediums servicing internal customers. Willing to work the occasional after-hours call required.

COMPENSATION

Pay Range: $23-$24/hour

Status: Non Exempt

Please note that the salary information shown above is a general guideline only. Salaries are based on the candidate's experience, qualifications, and work location.

Employee Benefits: Our employee benefits include Medical, Dental, Vision, HSA/FSA accounts, Critical Illness, Hospital Indemnity, STD, LTD, Life, AD&D, Retirement with match, Flexible Schedules, Holiday Pay, Vacation Pay, and Sick Pay. Check out our Careers Page for more information regarding our benefits.

QUALITY STATEMENT

Amphenol Network Solutions is committed to delivering an extraordinary customer experience that meets or exceeds our customer's requirements and satisfaction as we continually improve the effectiveness of our Quality Management System.

We are an Equal Opportunity Employer. We treat others how we want to be treated.

Other details

• Pay Type Hourly

Apply Now