Inside Sales Representative

Company Description

Devoteam is a leading international tech consulting firm, leveraging 30 years of expertise to guide businesses through the evolving tech landscape with AI-driven solutions.

We empower clients through a dedicated training center, offering comprehensive upskilling programs to maximize the value of deployed technologies and methodologies.

We’re seeking a motivated, results-driven Inside Sales Representative to fuel business growth by identifying prospects, nurturing leads, and closing sales.

Job Description

1. Lead Generation & Prospecting:
   • Identify and research prospective clients in need of IT training.
   • Generate and qualify leads through outbound calls, emails, and digital channels.
2. Client Relationship Management:
   • Build and maintain strong relationships with new and existing clients.
   • Understand client needs and recommend tailored training solutions.
3. Sales Execution:
   • Present and promote our training programs and services to prospective clients.
   • Prepare and deliver proposals, negotiate contracts, and close sales.
   • Achieve and exceed monthly/quarterly sales targets.
4. Market Analysis & Strategy:
   • Stay informed about industry trends, competitors, and client needs.
5. CRM Management:
   • Maintain accurate and up-to-date records of all sales activities in the CRM system.
   • Provide regular reports and insights to the manager of the training center
6. Customer Support:
   • Follow up with clients post-sale to ensure satisfaction and identify opportunities for repeat business or referrals.

Qualifications

• Proven experience in inside sales, preferably in IT, education, or training services.
• Strong understanding of IT training programs and their value to businesses and individuals.
• Bilingual in French and in English
• Customer service oriented
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills and attention to detail skills.
• Multitasking and time-management skills, with the ability to prioritize tasks

Additional Information

• Competitive salary with performance-based incentives.
• A collaborative and innovative work environment.