Inside Sales Specialist - Remote

Make a difference. Be happy. Grow your career.

The Role

The Inside Sales Specialist will work closely with Nordic's sales leaders as we grow our business. They will be responsible for prospecting, searching, and adding high-value sales opportunities in support of national sales leaders. Using a consultative approach, they will guide prospects through the introductory stages of the buying process. The right candidate will have experience in healthcare B2B sales, excellent business acumen, and a desire to grow their sales and leadership skills.Key Responsibilities

The Solutions and Inside Sales Specialist will have the following key responsibilities which include, but are not limited to:

Business Development and Growth

• Collaborate with account teams to grow business within existing clients and with sales teams to grow our client base
• Conduct outbound pre-sales research. Use search tools, subscriptions, social media, internal repositories and other sources to profile target prospects and identify relevant account information, key individuals, buying committees/processes, business needs, recent significant events, and existing partnerships that could indicate opportunities relevant to Nordic's business offerings
• Identify high-probability opportunities for expansion and growth
• Confirm identify of target buyers and key influencers for expansion and growth opportunities and collect contact data
• Cultivate relationships with potential buyers and influencers through direct contact (email, social, telephone)
• Effectively communicate our value proposition to various personas, successfully address objections and questions
• Identify and qualify opportunities using standard criteria
• Prepare thoughtful hand-off briefings for sales leaders to facilitate successful deal progression
• Deliver qualified opportunities and their related prospects to the appropriate sales leader for further development and closure
• Team with sales and marketing leadership to enhance prospecting strategy for target clients
• Follow up on inbound marketing leads using research, phone calls, emails, and social media to qualify prospective buyers
• Help drive attendance for conferences, webinars, or other prospecting events
• Partner with the marketing team on account-based marketing (ABM) campaigns to top prospect accounts and market segments
• Collaborate with sales and solution leads to develop prospecting strategies for target clients
• Present customer and prospect research data and observations to marketing and sales leadership
• Leverage reporting data to identify and recommend process improvement for the sales and marketing efforts

Operations and Tools

• In collaboration with sales operations, marketing, and sales leaders, help build and refine communications (cadences, emails, social posts, phone scripts) that will excite our prospects and increase engagement
• Provide recommendations to improve efficiencies in daily workflows and processes
• Create and maintain updated, accurate information in HubSpot and Salesforce
• Track client-related activities using HubSpot and Salesforce.
• Identify and recommend enhancements to business development tools and workflows
• Distribute regular activity and outcome reports.
• Use tools including Salesforce, ZoomInfo, LinkedIn, Sales Navigator, Definitive, HubSpot, etc. to inform and track activity.

Skills and Experience

• Bachelor's degree or equivalent experience
• 3+ years of customer service and/or sales experience, ideally in a healthcare or technical industry
• Experience with Healthcare Provider Consulting sales and sales pipeline including solution sales cycle required
• Advanced to expert user of sales automation tools including Definitive (healthcare), ZoomInfo, Salesforce, HubSpot
• Fearlessness - willing to hop on the phone with new people every day and explain the Vera value proposition in a way that meets them where they are
• Experience utilizing a strong customer service attitude and skill set, obsessed with prospect satisfaction
• Excellent listener, able to synthesize expressed and unmet needs and then guide the conversation to move the prospect along the consideration path
• Experience supporting multiple sales closers with a demonstrated ability to set appointments with leads/prospects
• Excellent written and verbal communicator
• Confidence to make decisions in response to changing conditions
• Outstanding time management skills, attention to detail, and a sense of urgency to achieve goals
• Ability to work well under pressure and within time constraints
• Ability to work independently as well as within a team environment

Additional Details

• Willingness to travel up to 10% of the time
• Availability to work occasional nights and weekends as business needs arise