Inside Support Supervisor

Inside Support is a sales teams that is growing fast at A1 Garage Door Service, and we are looking for a leader who can take it to the next level. As the Inside Support Supervisor, you will coach, motivate, and grow a team of inside sales reps who handle follow up leads, phone quote sales, and repair solutions. This is not a back-office role. It is a hands-on sales leadership position where you will drive revenue, build culture, and help a competitive team win every day. We want a leader who thrives on coaching, running contests, and inspiring reps to consistently exceed goals while delivering outstanding customer experiences. What You’ll Do • Lead a team of 14+ Inside Support sales reps, ensuring consistent coaching, call reviews, and one-on-one development • Drive performance across revenue, close rates, discounts, financing penetration, and customer experience metrics • Run contests, sales meetings, and motivational initiatives to keep the team engaged and competitive • Partner with Operations, Marketing, and Torch team leaders to ensure smooth lead flow, fast response times, and maximum conversions • Use Power BI, CRM, and Dialpad data to spot trends, identify opportunities, and make quick, informed decisions • Jump in to support the team when needed, but focus primarily on coaching and building future top performers • Champion a fun, ethical, customer-first sales culture that balances results with outstanding service What It Takes • 3+ years of sales leadership experience (inside sales, call center, or home services preferred) • Track record of meeting/exceeding revenue goals and driving team performance • Strong coaching skills—you know how to break down calls, give actionable feedback, and inspire reps to improve • Competitive, energetic, and motivational leadership style with the ability to build culture • Tech-savvy with CRM, Power BI, Excel, phone systems, and texting software (Chirp experience a plus) • Excellent communication, tonality, and consultative sales mindset • Adaptable and able to thrive in a fast-paced, high-growth environment #INDA1 Benefits and other cool stuff: • Medical, dental, vision, 401K • Paid Time Off • Weekly Pay • Internal Promotion opportunities • Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $75K