Instructional Designer

KUBRA is seeking a talented Instructional Designer to create effective, clear, and engaging learning experiences that drive high performance results for both our clients and people.

Work with one of Canada's Most Admired Cultures and apply today!

What you get to do everyday:

• Create engaging and visually powerful learning content specific to our products, practices, processes, services, and technology.
• Utilize the latest learning trends to create captivating educational content that aids in the adoption, functionality, and deployment of our Products and Services.
• Apply content simplification and visual design methods to create training materials that are user-friendly and adaptable to different roles.
• Make use of practices such as scripting, storyboarding, and prototyping to transform SME content into learner usable content.
• Create mixed media (graphics, audio, video, and animation) into eLearning and instructor-led training solutions.
• Lead and participate in all aspects of the content creation process and ensure all con-tent is created with the highest level of quality.
• Effectively integrate company branding, values, and solutions into learning content.
• Develop practical, job-related interactive elements within the content, allowing learners to actively apply and navigate through the knowledge acquired.
• Ensure learning principles and a systematic instructional design process is applied to create learning content that best fits the needs of the learner (includes online, class-room, virtual instructor-led training, and blended learning techniques)

What skills do you need:

• 4-5 years of content design & development experience
• Experience designing and developing eLearning and virtual instructor-led training
• Experience with graphic design and video for business application 
• Exposure to learning management systems
• Demonstrated competence with Microsoft 365, Google Suite, Visio, and other PC applications
• Excellent skills to express complex technical issues orally, in writing, and visually 
• Demonstrated ability to work effectively with a variety of professional personnel
• Ability to work on multiple projects simultaneously while maintaining high quality in a fast-paced environment

What can you expect from us:

• Award-winning culture that fosters growth, diversity and inclusion for all
• Paid day off for your birthday
• Access to LinkedIn learning courses
• Bi-annual performance-based bonus
• Continued education with our education reimbursement program
• Flexible schedules
• Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
• Two paid days for volunteer opportunities
• A free premium membership for ‘Headspace’; an app geared towards mental health and wellbeing
• Access to Perkopolis retail discounts
• Generous benefit coverage with low premiums (+ a Health Care Spending Account)
• RRSP Matching

While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. 

KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.