Instructional Designer (Position located in Brazil)

Please submit your resume in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

The Instructional Designer (Courseware Service Center) will work on exciting online learning solutions (courses, videos, games, simulations, and assessments) for KnowBe4’s customers. As a creative instructional designer, you will bring new ideas to the table and deliver innovative learning activities to the LMS.

Responsibilities:

• Work together with Subject Matter Experts (SMEs) and the entire team (graphics, QA specialists, eLearning developers, and leadership) to help build and integrate eLearning assets
• Collaborate with all publishing teams in the Courseware sector
• Contribute to a highly collaborative environment where teams rapidly release courseware
• Embrace innovation and focus on minimizing distractions to maintain high productivity 
• Create initial planning documents for online learning solutions (courses, videos, games, simulations, and assessments) to integrate with the Learning Management System (LMS) in an agile development environment
• Implement online andragogy, instructional design, and adult learning principles
• Practice effective interpersonal communication skills and the ability to work with different publishing teams within the courseware sector, to build relationships, actively listen, and assist team members and/or Subject Matter Experts (SME) in translating concepts into engaging, effective online courses
• Develop storyboards in a standard format and respond promptly to feedback from QA and leadership
• Develop sound knowledge checks for formative assessment as well as strong summative assessments 
• Understand reasonable software security practices
• Possess effective communication skills: written (including editing and proofreading), verbal, and presentation (including visuals)
• Possess the ability and experience to effectively utilize the required technology tools (MS Word, Gmail)

Requirements:

• B.A. or B.S in Adult Education, Cybersecurity, Information Technology (or comparable work experience) required
• M.S. or M.A. or M.Ed. in Instructional Design or Instructional Technology (or comparable work experience) preferred
• Minimum 5 years experience with the instructional design best practices (storyboard development for online)
• Minimum 5 years experience with creating complex assessment items for formative and summative purposes
• Minimum 5 years experience with making engaging and interesting online courseware (preferably in a corporate environment)  
• Experience with Web Accessibility Standards (Section 508 & WCAG 2.1)
• Experience with learning solutions for iOS, iBooks, Android, and other interactive media/mobile platforms and programming
• Minimum 5 years of relevant experience in learning/online learning
• Excellent English communication skills, both verbal and written
• Ability to quickly learn and apply new tools, techniques, and processes
• Strong listening skills for working with subject matter experts (SMEs) and team members to incorporate their ideas and feedback
• Exceptional problem-solving skills, particularly in designing effective courseware for adult learners in a distracting environment
• Ability to work well with others in a fast-paced, collaborative environment
• Excellent time and priority management skills
• Effective self-editing skills (although you will work with a QA team)
• Familiarity with and interest in current communications and
  visual design principles as they apply to adult learners
• Understanding of gamification concepts and ability to employ them in online learning
• General understanding of UI/UX accessibility needs for adult learners
• Curious, innovative, and creative mindset
• Understanding the concepts of gamification and ability to create and employ them in online learning
• Ability to write assessment and knowledge check questions to reinforce learning and ensure retention/ application of learned material
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