Investigator (O-5 Billet) Non-Supervisory

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Chief of Staff. The incumbent serves as an entry-level investigator in the IHSC Investigations Unit (IIU). This is a non-supervisory position.

This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Qualifications

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

1. Current unrestricted license to practice in any U.S. State or Territory in one of the following professional categories: Registered Nurse, Advanced Practice Nurse, Physician Assistant, Behavioral Health Professional, Pharmacist, Dentist, Dental Hygienist, and/or Physician.
2. A bachelor's degree from an accredited institution.
3. Applicant must be able to qualify and maintain ICE security clearance.
4. Applicant must possess a valid driver's license.
5. Applicant must be willing to travel on short notice (one to seven days).
6. Applicant must have a minimum of two years' experience satisfactorily performing duties of a licensed health care professional in a detention/correctional facility, or at the IIU Chief's discretion.
7. Applicant must meet qualifications for the ICE Office of Professional Responsibility (OPR) Management Inquiry - Fact Finder training within a year of hiring, or at the IIU Chief's discretion. A fact finder must be a GS-13/14/15 or equivalent with a minimum of six years in an office now part of ICE, i.e., IHSC. Fact finders are trained by OPR to conduct inquiries regarding alleged administrative misconduct. The fact finder must have no recent or pending disciplinary action, good oral and written communications skills, and a working knowledge of ICE rules, regulations, and policies.
8. Knowledge of: patient safety and medical quality management principles and techniques; health care risk management principles and techniques; detention/correctional health care management; detention standards (ICE National Detention Standards, National Commission on Correctional Healthcare, American Correctional Association); generally applicable health care standards/regulations/laws, and professional practice standards/regulations/laws; IHSC, ICE, and PHS rules, regulations and policies; and computer applications used in general Microsoft Office settings, e.g., Outlook, Word, PowerPoint, Excel, Access, and SharePoint.
9. Ability to: plan, schedule, direct, and conduct simple/concise investigations; develop methods of documentation; interpret statistics and standards, rules, regulations, laws and policies; obtain accurate information through interviews and observations; prepare and evaluate written reports regarding investigations or other inquiries; exercise sound judgment in the analysis of investigative problems; use personal computers including word processing, spreadsheet, database, and presentation software; write clear documents using correct grammar, punctuation, and spelling; communicate effectively, verbally and in writing; work without close supervision; be decisive and expedient in implementing courses of action; exercise sound judgment, tact, diplomacy, and discretion under difficult circumstances; establish and maintain effective working relationships with staff and public.
10. Must have and maintain current certification in American Heart Association Basic Life Support for Healthcare Providers.
11. If applicant is a PHS officer, must be basic ready.
12. Supports the vision, mission, and goals of IHSC, ICE, DHS, and PHS (if applicable).

Additional information