IT Business Analyst

AMPORTS has been a leader in the global automotive service industry for over 60 years. With multiple locations in the United States and Mexico, AMPORTS is one of the largest auto processors in North America. We believe in a perpetual commitment to quality, safety, operational excellence, and customer satisfaction. Our purpose at AMPORTS is to leverage our port and terminal infrastructure, creating capacity, value, and supply chain solutions for finished vehicles. We take pride in providing service to our customers that is matched by no other. We know how to work hard, play hard, and recognize success. We want to welcome go-getters that are motivated to focus on pooling resources, knowledge and skills to get the job done. We are seeking a highly motivated and experienced IT Business Analyst & Project Manager to join our dynamic team. This role will be heavily focused on business analysis activities, with project management responsibilities integrated throughout the project lifecycle. You will be responsible for understanding business needs, eliciting requirements, documenting processes, and collaborating with technical and functional teams to deliver effective IT solutions. You will also manage projects to ensure they are delivered on time, within budget, and to the required quality standards. Responsibilities (Business Analysis Focus): • Requirements Elicitation & Analysis:Conduct thorough analysis of business needs and translate them into detailed, actionable requirements using various techniques (e.g., interviews, workshops, document analysis). • Process Mapping & Documentation:Document current and future state business processes, identify areas for improvement, and create clear and concise process flows and documentation. • Stakeholder Management:Effectively communicate and collaborate with stakeholders at all levels, including business users, technical teams, and management, to ensure alignment and understanding. • Functional Specifications:Develop detailed functional specifications for IT solutions, including use cases, user stories, and acceptance criteria. • Data Analysis:Analyze data to identify trends, patterns, and insights that inform business decisions and solution design. • User Acceptance Testing (UAT):Facilitate UAT sessions, ensuring that the delivered solutions meet the business requirements and are user-friendly. • Solution Validation:Validate proposed solutions against business needs and ensure that they address the identified problems and opportunities. • Business Case Development:Contribute to the development of business cases by providing detailed cost-benefit analysis and justification for IT projects. Responsibilities (Project Management Integration): • Project Planning:Develop project plans, including scope, timelines, budgets, and resource allocation, in collaboration with project stakeholders. • Project Execution:Manage project execution, ensuring that tasks are completed on time and within budget. • Risk Management:Identify and manage project risks, developing mitigation strategies to minimize potential issues. • Communication & Reporting:Provide regular project updates to stakeholders, including progress reports, risk assessments, and issue logs. • Project Closure:Ensure proper project closure, including documentation, knowledge transfer, and post-project review. Qualifications: • Bachelor's degree in Business Administration, Information Technology, or a related field. • 5+ years of experience as a Business Analyst, with a strong focus on requirements elicitation, process mapping, and stakeholder management. • 2+ years of experience in project management. • Strong understanding of IT methodologies (e.g., Agile, Waterfall). • Excellent communication, interpersonal, and presentation skills. • Strong analytical and problem-solving skills. • Experience with business process modeling tools (e.g., BPMN). • Experience with project management tools (e.g., Jira, MS Project). • Relevant certifications (e.g., CBAP, CCBA, PMP) are a plus. Amports is an equal opportunity employer and diverse candidates are encouraged to apply. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.