IT Business Analyst - ITGC and App Frameworks

Join our Support Center and be a pivotal resource to our field and distribution teams —where innovation, cross-functional collaboration, and career growth come together in an exciting environment! Location: Support Center, 6600 S Bermuda Rd, Las Vegas, NV 89119 Schedule:Monday – Friday, Weekends as needed, 40-50 hours per week Pay: $90,000 - $110,000 salary Job Type: Full-time, Part-time, Temporary/Contract Benefits: • Employee Discount • Employer-Paid Life Insurance • Flex Time Off • Disability Insurance • Medical, Dental, and Vision Insurance • Paid Parental Leave • 401(k) with company match SUMMARY We are seeking a detail-oriented “Business Analyst–ITGC & Application Framework”to bring expertise in General Controls (ITGC) and application governance frameworks. This role is responsible for analyzing, documenting, and supporting IT processes, ensuring compliance with audit and security standards, and aligning IT applications with business and regulatory requirements. The Business Analyst will work closely with IT, audit, compliance, and business teams to evaluate risks, streamline processes, and provide recommendations for control improvements Job Responsibilities: Serve as liaison between business stakeholders, IT teams, and audit/compliance groups to define and document requirements for ITGC and application framework controls. • Analyze current IT processes, identify control gaps, and propose solutions to improve governance, risk management, and compliance. • Assist in developing and maintaining ITGC documentation, including process flows, risk-control matrices, and evidence collection procedures. • Support internal and external audits by coordinating control testing, gathering evidence, and responding to auditor inquiries. • Monitor compliance with IT policies, procedures, and regulatory frameworks (e.g., SOX, SOC, COBIT, NIST, ISO). • Provide business analysis support for system enhancements, application changes, and integrations, ensuring proper governance and control requirements are incorporated. • Collaborate with application owners and developers to ensure new systems or updates adhere to ITGC and governance frameworks. • Document requirements for access controls, change management, data integrity, and segregation of duties. • Facilitate workshops, interviews, and working sessions to gather business and compliance requirements. • Assist in implementing tools and processes to automate compliance monitoring where feasible. • Track and report on remediation efforts for identified ITGC deficiencies or audit findings. • Contribute to continuous improvement initiatives around IT risk, compliance, and control frameworks. Job Requirements Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field/experience. • 3–5+ years of experience as a Business Analyst in IT governance, ITGC, audit, or application frameworks. • Strong knowledge of ITGC areas: access management, change management, operations, and computer operations. • Familiarity with regulatory and industry frameworks such as SOX, SOC, COBIT, NIST, ISO 27001. • Experience with enterprise applications, ERP systems, or SaaS platforms. • Excellent skills in process mapping, documentation, and business analysis. • Strong communication skills with ability to present findings to both technical and non-technical audiences. • Analytical and problem-solving mindset with attention to detail. • Ability to work effectively in cross-functional teams and manage multiple priorities. Additional Requirements • Frequent sitting • Limited standing, walking, climbing, crouching, bending, pushing, or pulling • Limited travel or overnight • Occasional travel or overnight • Frequent travel or overnight; including international • Normal or corrected vision and hearing • Can distinguish varying or specific colors, patterns, or materials • Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures • Typically, indoors • Typically, in a consistent temperature • Lift 0-25 lbs. • Use of fine motor hand functions About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.