IT Functional Relationship Manager

Nestle Information Technology is the digital arm of the world's largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members-you're joining an organization that's revolutionizing food and championing global humanitarian efforts with technology at its core.

Joining Nestle IT means you'll never stop learning and sharpening new skills. Tools, technologies, and innovation for the next generation of food is part of it. Working with team members from different cultures and corners of the world on truly meaningful initiatives is what makes our work inspiring. Think beyond technology. Feel like you belong. Join a Force for Good.

We are a team of professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestle's digital challenges with our consumers, customers and at the workplace. We collaborate with our business partners around the world to deliver products and services to create tangible business value.

As an IT Functional Relationship Manager, you will work closely with Workforce 360 and represent Purina and IT infrastructure to ensure seamless delivery of extended product solutions & services for their E2E scope of control. Also, oversee implementation processes in the businesses, conduct discussion with teams about new programs that transform the environment, manage timelines of completion on projects, and obtain projects to build on new IT infrastructure. Also, be an advocate for relevant product / service catalogues, identify needs for additional value delivery or integration if needed in coordination with all teams across IT. You will represent and work hand in hand with the 'Global (Verticalized)' Product Teams and their key delivery partners (Internal and or External) to deliver world class and relevant business capabilities using appropriate / scalable and resilient technologies. You will be the single point of integration between multiple IT Product Groups and an organization's senior business focused leadership (Purina business.) Engage stakeholders through clear and targeted communication to promote existing product and portfolio while also driving the development of roadmaps.

Position will be in St Louis at Purina office.

• Conducting internal and external multi-functional stakeholders to define, validate and refine product vision, strategy, definitions and roadmaps including continuous improvement and capability building.
• Alignment with defined 'Product' IS/IT methods & governance as well as PMO for larger cross product / stream initiatives.
• Represent the market in discussion with GLOBE Product / Portfolio Management.
• Facilitate and coordinate the availability of business resources/Super Users (Near Receivers) to provide business requirements, test/accept solution, and handle End-User Change Management activities (including training).
• Ensure project deliverables / business outcomes are tracking according to stakeholder expectations / agreed plans.
• Escalate items lacking appropriate attention including PMO approval, projects, and issues.
• Work in collaboration with other FRM's to manage priority conflicts
• Provide insight into business disruptions caused by unplanned outages including cost / lost revenue
• Identify and bridge gaps between and within systems processes and existing solutions. Work with product owners to improve business/service processes, identify redundancies, and promote collaboration across the organization.
• Assist in coordinating internal improvement tools. Facilitate sharing of best practices between operating companies
• Accountable for ensuring all applications within their product are delivered and maintained secure and compliant with internal standards and external regulations, including privacy requirements.

REQUIREMENTS

• Bachelor's degree or higher, preferably computer science, business IT or related field
• 5+ years of experience in an IT Management role with a focus in IT Service Management and Service Delivery utilizing functional understandings of service delivery processes

OTHER

• 1+ years of experience in an Informational Technology including IT infrastructure, end user support, program/project management and business preferred
• Experience in product-based IS/IT organization preferred

REQUISITION ID:

214379

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.

The Nestle Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-64