IT Performance Manager

Position

IT Performance Manager

Location

Remote - Open to Global Candidates

About us

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.

Our Culture

We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.

Career Opportunities

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!

Job purpose

As part of BorgWarner's IT Performance and Strategy Office, the IT Performance Manager (m/f/d) is responsible for the definition, measurement, and reporting of IT performance KPIs (Key Performance Indicators) and draws insight that allow business improvement. The IT Performance Manager (m/f/d) will own the creation, maintenance and governance of an IT performance scorecard linked to a specific set of business-defined objectives to enable greater efficiency, collaboration, and alignment across BorgWarner and to deliver impact against the greatest opportunities.

Included Key aspects of the IT Performance Manager (m/f/d) role:

• Definition of KPIs in alignment with business- and IT-organization to measure progress of business- and the derived IT-strategies and by that allow the measurement of progress against these strategic and tactical goals
• Ownership of the definition and deployment of tools to measure these KPIs - in strong collaboration to existing service teams (Business Intelligence, Service Delivery, etc.)
• Own the "delivery" in a repeatable/comparable format to the proper group of stakeholder-audiences

Key responsibilities

POSITION ACCOUNTABILITIES

• Developing IT enterprise level 'health', and performance objectives & reporting
• Establishing metrics to measure the IT organization against stated strategy objectives
• Standardizing IT/Site scorecards for BU & Service Owner reporting
• Providing clarity and consistency on program budgets, deliverables, and business outcomes; Determine how to best look at throughput, demand management, constraints, etc.
• Establishing structured retrospectives for harmonization of programs
• Coordinate critical information channels for top priority initiatives
• Leverage former experience and industry-knowledge -network to bring external perspective into the play and apply best-practices
• Strong stakeholder management capabilities - incl. being on their pulse and deliver exactly on what's important to them and apply the right measures to "measure what matters"

POSITION COMPETENCIES (10 most important)

• Action Oriented
• Motivating Others
• Executive Level Communications
• Priority Setting
• Process Management
• Conflict Management
• Customer focus
• Problem Solving
• Learning on the Fly
• Interpersonal Savvy

What we're looking for

• Bachelor's degree in Computer Science, MIS, Engineering, or other related technical degree; Master's degree is a plus
• 6 plus years IT experience in multiple capacities with a track record of exceptional delivery
• 2 plus years of organizational and/or supplier performance management
• Experience in ERP (SAP), BI tools, Microsoft/SharePoint knowledge and experience is a plus
• Ability to deliver outcomes in a global, matrix organization with diverse stakeholders and priorities
• Ability to get results by working through systems and relationships to drive execution in a team with matrix reporting structures
• Ability to establish and maintain effective working relationships across many stakeholder groups (shop floor, department managers, IT Service Leads, Regional Sr Managers, BU IT heads, and Corporate Executives); work harmoniously and effectively as part of a global team
• Results oriented with strong problem solving and analytical skills
• Excellent interpersonal, oral, and written communication skills
• Strong customer relationship skills
• Ability to understand complex business requirements and recommend solutions
• Ability to understand and implement new technologies
• Ability and desire to solve complex issues/problems
• Understanding/experience of database technologies
• Knowledge and experience with IT controls and governance

What we believe

• Inclusion-We value diversity in people, ideas, and experiences.
• Integrity- We believe in transparency, authenticity, and depend on each other to deliver what we promise.
• Excellence- We contribute to our developments by seeking knowledge and sharing information.
• Responsibility- We care about our local communities and the global environment.
• Collaboration- We are one BorgWarner.

Safety

This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the BorgWarner PTC Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.

Equal Employment Opportunity

BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

Visa Sponsorship

BorgWarner does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the United States on a full-time basis.

No Unauthorized Referrals from Recruiters & Vendors

Please note that BorgWarner and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to BorgWarner will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.

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