IT SENIOR MANAGER

Job Description

Job Title: IT SR Manager (this position is Hybrid working 2 days a week in the Denton Texas Support Center)

"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."

Essential Function

Assignee will be responsible and accountable for the smooth running of information systems within the limits of requirements, specifications, costs and timelines. The position will also manage a staff designated to support the applications and computing needs for which it is responsible. The position will directly and indirectly supervise the implementation and maintenance of new and existing applications and computing needs as assigned.

Knowledge, Skills and Abilities

• Proven working experience as an IT manager or relevant experience.
• Ability to manage personnel supported by formal supervisory experience
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• BS/BBA in Computer Science, MIS or similar field or equivalent work experience.

Primary Duties

25% Actively align with business and IT partners to prioritize needs and maximize system functionality to contribute to organizational strategy and governing compliance standards.

25% Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising performance with a strong focus on development and succession planning.

20% Implement new technologies and enhancements in alignment with defined company strategies and with strict adherence to defined project management procedures. Oversee multiple, concurrent projects which can be large and/or complex. Coordinate with PMO to modify procedures as needed to maximize effectiveness and controls.

10% Oversee, control and evaluate operations of assigned applications and computer systems, following policies and practices as defined for system access, testing, change management, and advancement to production. Continuously evaluate policies and practices for improvement opportunities to meet best in class standards.

10% Contribute to creating the annual department budget and ensure cost effectiveness of all assigned activities.

5% Audit systems and assess their outcomes to ensure security of data, network access and backup systems of assigned areas in compliance with defined IT Security policies and practices.

5% Other Duties as assigned.

Competencies and Attributes

• Excellent communication skills (verbal and written)
• Working knowledge of IT Infrastructure systems and hardware. Including Cisco Solutions, Microsoft Architecture, iSeries Administration and Desktop technologies
• Proficiency in Microsoft Office and Microsoft Project

Working Conditions and Physical Requirements

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.