IT Support Administrator I

Company Description

HungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Assist in maintaining and managing IT infrastructure, including servers, networks, and storage.
• Monitor system performance and troubleshoot issues to ensure high levels of availability and security.
• Perform routine system maintenance tasks, such as software updates, patches, and backups.
• Provide first-level technical support to internal teams, diagnosing and resolving hardware, software, and network-related issues.
• Assist in deploying and configuring new systems and hardware (desktops, servers, network equipment, etc.).
• Monitor network and system alerts, responding promptly to potential issues.
• Document procedures, processes, and configurations for internal use.
• Collaborate with IT and operations teams to improve systems and processes.

Qualifications

• Min. 1-4 years of experience as a IT System/Application/Support Administrator.
• Administer and Manage applications such as Microsoft Dynamic ERP and Kissflow
• Bachelor’s degree in IT/Computer/Science/Technology or in a related field.
• In administrating and managing application such as Kissflow, Microsoft Dynamics, Tableau, Looker Cloud and similar apps.
• Knowledge of Windows Servers (AD, GPO, DHCP, DNS, DFS, WSUS, RDS, Print Server, File Server).
• Experience in Google Workspace (G Suite), Okta, SailPoint IIQ Antivirus (Sentinel-one or Symantec EP protection)