IT Support Specialist - 38196

Job Description

This position is Part-Time.

Provides basic Tier I support to end users on a variety of computers and associated networks issues. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Configures personal computers, printers, and various peripherals in accordance with well established procedures and guidelines.

This is an entry level IT support position which will work under the supervision of CTI's Network Engineer. Basic IT skills like assembling computer workstations and installing and performing basic configuration of software are required.

• Ability to follow instructions.
• Maintain no less than a "B" average on all academic courses required
• Perform duties in accordance with company policies.
• Take a proactive approach to continuous improvement including productivity, quality, safety and shop environment.
• Ability to work well with others.
• Ability to communicate effectively, written and verbal.
• Performing other duties as required.

Requirements:

• US Citizenship
• Ability to obtain Secret Clearance
• Drive light trucks and vans for local courier tasks

Able to lift and carry at least 30 lbs. regularly

This position supports a U.S. Government contract; per the Executive Order 14042 issued on September 9, 2021, personnel must be fully vaccinated against COVID-19 to fill this role.

Security Clearance: None
Telework - Not Eligible

Diversity Statement

We are an EOE that values our employee's talent – regardless of gender, race, ethnicity, national origin, sexual orientation, religion or other protected characteristics – Your Talent Is Our Strength .

Women, minorities, individuals with disabilities and Veterans are encouraged to apply. Alion will provide a reasonable accommodation to individuals with disabilities and disabled veterans who need assistance to apply. Please visit the Alion Careers site for more information. U.S. Citizenship Required for the majority of our positions.

Covid Notice

A new Federal Executive Order requires that employees of Federal contractors and subcontractors be fully vaccinated for COVID-19 by December 8, 2021. Accordingly, as a condition of employment with Technical Solutions, a division of Huntington Ingalls Industries, employees will be required to provide proof of full vaccination against COVID-19 or have an approved exemption prior to starting employment.