IT Technical Support Specialist [025554]

Company Description

Playtech Lima is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market Playtech offers cutting-edge, value added solutions to the industry's leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. Playtech Lima represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.

Job Description

- Provide technical support for video transmission equipment, data, optical and network communication systems.

- Perform installation and maintenance of video transmission equipment (video cameras, audio/video cards, cabling, etc.) in accordance with specified procedures.

- Install, administer and troubleshoot computers (laptops), hardware, etc., as requested by management.

- Monitor information systems, diagnose problems and resolve them immediately, informing the line manager of work performed and completion times.

- Respond to internal user calls and troubleshooting, as well as diagnose and resolve software problems.

- Monitor server connections, diagnose and resolve problems, or organize problem aversion.

Qualifications

• Professional technician in Electronics or Computers.
• 02 years of experience as Technical Support.
• Intermediate English Skills 
• Installation and troubleshooting of software related to Windows and Microsoft Office.
• Knowledge of administrative networks.

Additional Information

Needs to be updated