Junior Customer Service Assistant

Role Overview We are seeking aJunior Customer Service Assistantto join our team. This entry-level role is ideal for someone eager to start their career in marketing and customer service, offering hands-on experience supporting clients and campaign operations. Key Responsibilities • Respond to customer enquiries via phone, email, and live chat. • Provide information about our services and campaigns to clients. • Maintain accurate records of client interactions and update the CRM system. • Support the team in day-to-day operational tasks. • Assist in resolving client issues promptly and professionally. • Collaborate with colleagues to ensure a seamless client experience. Requirements • Excellent communication and interpersonal skills. • Friendly, approachable, and proactive attitude. • Strong organisational and time-management skills. • Ability to work in a fast-paced, target-driven environment. • No prior experience required – full training will be provided. What We Offer • On-the-job training and mentorship in marketing and customer service. • Opportunities to develop your career in a growing marketing company. • Exposure to real marketing campaigns and client interactions. • Supportive and collaborative work environment. Ready to kick-start your marketing career? If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV. Job Type: Full-time Pay: From $67,000.00 per year Benefits: • 401(k) • 401(k) matching • On-the-job training • Paid time off • Parental leave • Professional development assistance Work Location: In person