Junior Organic Social Analyst

JOB DESCRIPTION: Junior Organic Social Analyst

*Internally, this role is known as Junior Social Analyst

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue. Our organic clients include eBay, Twitch, MoneyGram, The Macallan, easyJet, and Trainline.

JOB PURPOSE

Here at DEPT®, we are proud of the award winning, creative campaigns and content that we produce for a range of exciting and well known brands and we believe that our Media Team is pivotal in the success of those campaigns. Our Media Team is made up of both paid and organic media specialists and we are looking for a new member to join the team! 

We need someone to work with the core teams to interrogate data and deliver insightful analysis of social media performance across a portfolio of clients.  

KEY RESPONSIBILITIES

The role of Junior Social Analyst is exciting, varied and constantly evolving. This is an entry level job where you will support the wider Organic Analyst team, delivering reports and insights to a high standard to help inform client & internal content creation. In this role, you will:

• Support the wider Analyst team in developing reports to deliver accurate results in a timely manner; outlining core performance in-line with client objectives. 
• Prepare specific social media data reports with key insights & recommendations, as well as monitoring data with key high & low callouts
• Support clients’ internal analytics team to supplement any platform data with other relevant client data.
• Stay on top of platform and content trends, specifically regarding platform best practices.
• Use social listening tools to monitor brand sentiment, trends and surface key talking points and topics of relevance for creative responses.
• Contribute to our creative process by sharing insights uncovered in your analysis process.
• Continue to optimise and develop reporting processes to ensure efficiency.
• Present work to both internal and external stakeholders.
• Potential to support on paid social campaign planning, set-up & monitoring to support organic channels where required.

SKILLS AND PREVIOUS EXPERIENCE

Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below.

• Good understanding of social media platforms and key metrics & data points associated with them.
• Intermediate or higher proficiency in Excel and/or Google Sheets.
• An inquisitive and numeric mindset.
• Strong time management and organisational skills with a high attention to detail.
• Good understanding of what social-first creative looks like and what brands are doing a good job on organic social.
• Understanding of how organic social can play a role in helping clients meet their overall business objectives.
• Comfortable working in PowerPoint presentations/Google Slides; visualising data & communicating key learnings & recommendations.
• Strong written and verbal communication skills; able to effectively write insights based on a set of data & communicate this with stakeholders.

WE OFFER

• A flexible, hybrid working policy.
• The choice of medical healthcare providers (Bupa or Medicash).
• 25 days holiday plus bank holidays and your birthday off each year.
• Company pension scheme.
• EAP scheme.
• Ride to work scheme.
• Enhanced family friendly policies.
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.