Key Account Lead

Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

The Role

This is a B2B sales role for an individual contributor. We need a candidate who can demonstrate a consultative selling approach, using insights and data to drive sales, and who excels in strategic sales planning.

Job Description

• Manage a set of key accounts portfolio
• Analyse the customer’s needs/challenges through data-driven methods and structured planning sessions, and then propose the most effective solutions
• Find opportunities to upsell and cross-sell our products and services as complete sourcing solutions.
• Develop and implement account plans to nurture positive relationships and drive sales growth for each key customer.
• Design engagements and build relationships with top management/ decision-makers of each key customer
• Focus on ensuring customer success and value to drive business retention and expansion
• Partner with colleagues from various departments to establish action plans or customer programs when necessary.

Qualifications

• At least 5 years of experience in B2B sales or key account management, preferably in a digital or e-commerce capacity
• Possess a good business degree from a reputable college/university
• Proven track record of developing a portfolio of key accounts on a regional or national level
• Ability to build relationships with senior managers and decision-makers
• Ability to engage and communicate effectively with customers at all levels
• Experience in developing new revenue streams
• Ability to develop good quality proposals and present to a large audience
• Ability to facilitate customer solutions workshops or similar sessions
• Experience in simple program/ project management
• Demonstrate strong analytical skills to derive insights from related market data

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.