Knowledge Manager

Company Description

At RED GATE we do everything we can to serve our clients:

Using the right technical skills, unique methodologies, best practices, and integrated technology, we help clients implement bold solutions. New approaches to emerging and evolving threats. Non-traditional ways to overcome entrenched obstacles. Advantage through opportunity. If you have a serious challenge or problem, we can help you solve it. The below job description provides details on how this role will help to serve our clients.

Job Description

The Red Gate Group is seeking a skilled Knowledge Manager to support the Defense Threat Reduction Agency (DTRA) in Reston, VA. As a Knowledge Manager on our team, you will take the lead in supporting the development and maintenance of KM systems, processes, and tools. You will assist in the creation of KM roadmaps to enhance operational efficiencies, promote collaboration, and ensure the continuous improvement of knowledge sharing across the organization.

In this role, you will work closely with cross-functional teams to ensure that knowledge assets are leveraged effectively, and you will create, edit, and maintain various deliverables, including user guides, technical documentation, and reports. You will also play a pivotal role in managing the lifecycle of knowledge resources, utilizing industry best practices and supporting the overall KM strategy.

Qualifications

• 3+ years of experience in a professional knowledge management work environment
• Experience with developing technical manuals, procedures, or user guides
• Experience with developing and maintaining SharePoint, Confluence, or Strapi, site collections
• Experience with using Microsoft Office Suite and KM fundamentals and tools
• Knowledge of KM principles, procedures, and processes in a DoD environment
• Active TS/SCI Clearance

Desired Qualifications: 

• Experience working alongside analysts, developers, and subject matter experts
• Experience working as a technical writer or editor in a technology or IT field
• Experience with developing, executing, or updating a content strategy
• Experience with Content Management Systems 
• Knowledge of software applications
• Ability to pay strict attention to detail
• Possession of excellent oral and written communication skills

Additional Information

The Red Gate Group, Ltd. is an Equal Opportunity/Affirmative Action Employer. The Red Gate Group, Ltd. considers applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Know Your Rights