KYC & Onboarding Officer

BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving institutional clients. Active in both centralized and decentralized finance, BitGo offers market-leading trading, lending, and borrowing services through its prime brokerage services and acts as the custodian for WBTC, the leading global stablecoin for Bitcoin. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. In 2020, BitGo launched BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. BitGo processes approximately 20% of all global Bitcoin transactions and supports over 600 coins and tokens. BitGo provides the security and operational backbone for more than 1500 institutional clients in 50 countries, including many regulated entities and the world’s top cryptocurrency exchanges and platforms. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.

BitGo is looking for an Onboarding and KYC Officer  to join the BitGo team in New York City. This role will be a hybrid between work from home with occasional office visits and will report to the Deputy BSA Officer. 

Your day-to-day will involve:

• Lead onboarding reviews of prospective clients and ensure that all of the information/documentation have been collected and are accurate.
• Research and document any issues identified during the client onboarding process.
• Analyze client information across multiple systems and processes.
• Conduct enhanced due diligence reviews on escalated items when appropriate.
• Perform a quality assurance function as it relates to alert disposition of new clients.
• Identify operational efficiencies and reduce account opening lead times.
• Support all aspects of the Periodic KYC program.
• Identify and resolve or escalate, as appropriate, any issues in relation to the onboarding or KYC refresh process.

SKILLS AND EXPERIENCE

BitGo is looking for people who are passionate about their craft, take full ownership for their work and projects, and believe in a transparent and collaborative culture with the goal of making BitGo successful. 

Main requirements:

• 7+ years of relevant experience in a compliance, operations or risk management position.
• Knowledge of BSA, AML and KYC policies and procedures.
• Solid understand of the various institutional client types (i.e. Funds, FIs, PE/VC, etc.) and their legal structures (i.e. LLC, GP, Trust, PIC, etc.).
• Bachelor's degree or an advanced degree or certification or relevant experience in the field.
• Considerable project management and remediation project experience
• Attention to detail, strong judgment, ethics and decision making skills.
• Strong verbal and written communication skills.
• Ability to work independently with minor supervision.
• Organizational and time management skills.
• Ability to work in a highly collaborative startup FinTech environment.

If you are interested in this opportunity, please apply with your resume and cover letter. We are an equal opportunity employer and welcome all qualified candidates to apply.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits* of working at BitGo:

• Competitive base salary, bonus and stock options
• 100% company paid health insurance for employee, partner and dependents
• Up to 4% 401k company match
• Paid parental leave, Paid vacation
• Free commuter/parking pass; 5 min from Caltrain
• Free custom lunches, dinners and snacks 
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and inspiring startup environment
• *Benefits may vary based on location 

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $130,000 - $180,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.