Lead - Business Development

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The Business Development Lead supports Nordic's Enterprise Technology Transformation business unit by leading strategy, capture, and proposal development for new opportunities, service expansions, and large extensions.

The Business Development Lead is:• Responsible for confirming leads, understanding and communicating Nordic value propositions for each client, crafting solution proposals, and championing opportunities through contracting. • Primary leader and liaison between Client and Nordic stakeholders, including coordination between Business Line, Delivery, Finance, HR, IT, Legal, and other subject matter experts to develop proposed solutions. • Accountable for contributions to financial targets and win rates.• Not responsible for generating new clients or leads.

A member of the Business Development team may also:• Lead small engagements to develop transformation strategies and to demonstrate solutions to clients.• Work with clients and Nordic sales and solution developers to define innovative solutions and proposals.• Collaborate with strategic partners to grow practice offerings and associated revenue.
The Business Development Lead, ETT will have the following key responsibilities, which include but are not limited to:

Leadership

• Shepherding pursuit teams by vetting opportunities, setting priorities, managing expectations, managing daily work, providing feedback and coaching, discussing performance, etc.
• Managing pursuit team output against operational objectives by maximizing efficiency and team productivity while participating in continuous learning opportunities
• Collaborating with Business Development leaders on company strategy and overall business operations
• Contributing to the success of Nordic's enterprise through involvement in cross-organizational initiatives

Business development

• Collaborating with sales to understand, qualify, and prioritize prospective clients and opportunities within the strategic vision for both Nordic and its Enterprise Technology Transformation business unit
• Shepherding pursuit teams from bid decision to final submission, developing the business case for pursuing opportunities and forecasting revenue and margin targets for delivery teams
• Executing small and large proposal submissions, matching services to client needs, partnering across departments for terms, packaging, and pricing, and negotiating contracts for shared success
• Researching healthcare-related topics, inclusive of product innovations and competitor research, and seeking professional development by attending seminars, tradeshows, and other pertinent events to help grow the business and stay abreast of industry developments
• Acting as industry expert and providing thought leadership through collaboration with marketing and presentations at various conferences and healthcare-related events to build avenues for customer engagement and strong Nordic brand recognition
• Collaborating with other Nordic departments on global sales and market expansion opportunities
• Working on business operations projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, as well as creating and adopting standards, workflows, and best practices designed to optimize operational and financial performance of the Enterprise Technology Transformation business unit

Teamwork

• Fostering a team-oriented culture rooted in respect, high ethics and integrity, camaraderie, collaboration, and effective communication
• Effectively getting work done by creating a team and culture of empowerment and execution
• Building strong cross-functional teams to achieve success in shared goals, understanding that multiple perspectives and talents build stronger teams and results

Results Orientation

• Managing rapid growth in a high-performance, relationship-oriented culture
• Motivating others to achieve results by modeling strong ability to successfully execute
• Conveying a sense of urgency, acting quickly to seize opportunities and capitalize on trends, while changing tactics quickly in midstream to optimize results
• Driving results by setting compelling goals and aggressive schedules; translating these goals into actionable, quantitative plans and consistently meeting or exceeding goals

Skills and experience

• Minimum 3+ years' experience in sales enablement, channel development, or client management role leading sales pursuits or solution development required
• Minimum 5+ years' experience in healthcare information technology or related technology consulting or delivery services industries required
• Bachelor's degree, or equivalent experience, required
• Experience with managed services, application services, EHR, ERP, digital transformation, infra management, or IT outsourcing preferred
• Experience with formal RFPs and procurement preferred
• Proven ability to work effectively with all levels of an organization and with diverse counterparts
• Proven ability to communicate, written and verbal, across a variety of stakeholders and executives
• Proven ability to work independently as well as within a team environment
• Proven ability to influence and lead to drive deliverables and produce desired outcomes
• Exhibits business acumen, including a basic understanding of financial metrics and how to lead a team in alignment with organizational goals
• Strong attention to detail as well as ability to adapt and manage multiple priorities while meeting deadlines
• Proficient with business and collaboration tools, including Microsoft, virtual meetings, and cloud technologies
• Must demonstrate and embody Nordic's maxims

Additional details

• Willingness to travel up to 75% of the time
• Willingness to accommodate deadlines and variable work schedules

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