Lead Engineer - Customer Application Engineering

Job Description Summary

Technical tendering engineer to support the Inquiry To Order (ITO) objectives by providing a technically compliant winning proposals for the PT Service business.

Job Description

Job Responsibility:

• Inquiry to Order Tendering process responsibility in the countries/ regions allocated, technical support to Sales manager and aligned to business objectives.
• Provide technically acceptable solutions in response to inquiry coming from Customers, Sales Manager, End User, from product technical definition to cost and price generation.
• In charge of technically compliant proposal to match the customer's specification, in coordination with engineering when needed.
• In charge of accurate costing and lead time definition, in coordination with procurement and supply chain when needed.
• In charge of writing up the RFQs for suppliers to invite quotations.
• In charge of tracking documentation of technical specifications & costing elements for further contract execution phases. This also includes Order to Revenue (OTR) part where engineers work on customizing the products and implementing it for specific customer needs.
• May have some autonomy to make decisions within a defined framework.
• Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
• Coordinates effectively with the Supplying units, factories to provide the clear scope definition and obtains the quotation. Follows the process defined in Salesforce system (Speak4GE) rigorously. Will be required to implement financial instructions and governance as directed.
• Commercial acumen in recognizing the business dynamics. Taking care of identifying Risks & Opportunities, draw up Estimate Analysis Sheets (EA sheets). Support Sales in Go-No Go decisions, RFQ definition, feasibility, and negotiations.
• Should be able to operate based on cadence and rhythm setup by the business.
• Must be able to control and monitor own workload, anticipate, and escalate appropriately. Should be able to work autonomously and by remote collaboration, without supervision.
• Business travelling to meet customers, perform site survey and sometimes attend negotiations with Sales will be required.

Qualifications / Requirements

Advanced experience in the Engineering/Technology & Customer Application Engineering. Knowledge level is comparable to a Bachelor's degree (or a high school diploma with relevant experience).

Knowledge of erection, testing, commissioning, maintenance of Generator Circuit Breakers, High voltage Circuit Breakers and Gas Insulated Substations is essential. Added preference will be given to candidates with the following (in the order below):

• Knowledge of legacy GE Grid engineering BOM
• Knowledge of GE manufacturing process
• Knowledge of GE Grid GCB or AIS/ Power Transformer maintenance/ testing/ commissioning/ RME

• Essential: advanced proficiency in Chinese and working proficiency in English. English proficiency is required for liaison with supplying units in Europe, US and Asia.
• Knowledge of customer profile in the China for the GIS/ GCB/ AIS installed base.
• Knowledge of MS office, Salesforce
• Basic knlwoedge of key business drivers; uses that to accomplish own work. Good insight of how work of own team integrates with other teams and contributes to the area.
• Customer Focus
• Demonstrated ability to analyse and resolve problems
• Must be able to operate within a team cohesively and support team members.

Additional Information

Relocation Assistance Provided: Yes