Lead Engineer, Usability

Job Description SummaryThe Lead Engineer, Usability works in close collaboration with a cross-functional team of UX Designers, UX Researchers, Engineers, clinical applications, customers and users, product management, marketing, and field teams to optimize user and system interaction and help define and develop new product technologies to meet user needs. This usability engineer position has a focus on human factors engineering to drive significant design improvements in product architecture and will be responsible for human factors-based research, analysis, and testing.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Responsible for understanding the interactions between humans and other elements of a system. Applies theory, principles, data, and methods within the engineering design process to assure proper interaction between products, systems, and processes and the people who use them. Human Factors Engineering is also concerned with the "fit" between the user, equipment, and their environments; taking into account the user's capabilities and limitations, seeking to ensure that tasks, functions, information and the environment suit each user.

• Define ‘design for usability’ acceptance criteria that will meet customer expectations. Drive usability evaluation of new features. 

• Work closely with customers, marketing, clinical applications and field personnel to understand key usability needs and develop metrics to quantify usability design. 

• Provide domain expertise to participate in technical design reviews, technical discussions, and risk mitigations with focus on evaluation of design of user workflows, interactions, and experiences based on user-centered design principles and customer needs. 

• Work with design teams to lead formative usability studies including developing study plans, scripts and reports during new product development.

• Ensure product safety and quality by conducting summative usability studies. 

• Work with new product development core teams to lead usability design and own usability-related program deliverables (Use Analysis Report, Use FMEA, Known Use Problems analysis, etc). 

• Engage with internal and external usability experts & capture cross-industry best practices.

Required Qualifications

• Bachelor's Degree in Human Factors Engineering, Ergonomics, Cognitive or Experimental Psychology, or Industrial Engineering with a minimum of 5+ years of experience OR Master’s Degree in Human Factors Engineering, Ergonomics, Cognitive or Experimental Psychology, or Industrial Engineering with a minimum of 3+ years of experience OR Ph.D. in Human Factors Engineering with a minimum of 1 year of experience

• Demonstrated experience in Human Factors Engineering and its role in the broader human centered design process

• Proven ability to develop timely and effective solutions for challenging design problems 

• Effective communication skills - ability to present ideas clearly and concisely

• Demonstrated ability to pursue tasks to completion 

Desired Characteristics

• Experience applying Human Factors Engineering in medical device product development, Healthcare, and/or other similar regulated industry

• Familiarity with applying medical device standards such as IEC 62366-1 and ISO 14971

• Excellent oral and written communication skills

• Demonstrated ability to analyze and resolve problems

• Self-starter, energizing, results oriented, and able to multi-task 

• Demonstrated ability to work in a collaborative, matrixed, and customer focused environment 

• Project management skills including project planning, resource planning, stakeholder management, risk management, and change management

• Ability to influence and gain buy-in for initiatives

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information