Learning Operations Intern

Job Description Summary

We are seeking a highly motivated individual with an excellent academic background and a strong passion for Human Resources, learning and development, and continuous process improvement.

As a Learning Operations Intern, you will play a key role in coordinating internal training programs, managing relationships with vendors, handling operational reports, and ensuring compliance with government policies, all of which have a tangible impact on our business.

You will drive initiatives aimed at enhancing the effectiveness of the learning offer and collaborate with other departments to ensure seamless coordination of metrics, dashboards, functional processes, and cross-functional training initiatives. Your responsibilities will include planning, executing, and documenting training programs, as well as partnering with HR and technical teams to enhance the quality of our products and services through improved learning and technical capabilities.

Job Description

Roles and Responsibilities

• Collaborate with key stakeholders to organize and schedule training sessions for the site, ensuring all team members receive necessary and up-to-date training information.
• Support the learning operations team in managing relationships with vendors,
including communication, coordination, and follow-up on deliverables.
• Compile, analyze, and manage various operational reports to support decision
making processes.
• Support the execution of different engagement and development initiatives for
multiple teams.
• Develop strong customer relationships and serve as the interface between
supplier and GE Aerospace.
• Work closely with the Human Resources team to ensure all operations adhere to government regulations and company policies.
• Orientation to processes, records, and regulations to manage, track and record-keep training records in compliance with Federal Mexican labor laws.
• Participate in continuous improvement initiatives to enhance operational
efficiency and effectiveness.
• Make the analysis of different metrics and data to identify potential opportunity areas.
• Perform other duties and responsibilities as assigned by the Learning Operations Leader.

Requirements and Qualifications
• Undergraduate student currently enrolled (preferably in their 3rd ) in a Bachelor's program in Business Administration, Psychology, Marketing, or other
related fields.
• Strong communications skills (written and verbal) in English and Spanish.
• Driver for continuous learning and growth, high energy and passion.
• Innovation and creativity: Proactiveness and problem solver.
• Sense of responsibility, accountability and customer-driven.
• Ability to prioritize multiple tasks and work to deadlines.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, and Word)
• Analytical ability and resilience to change.
Desired Characteristics
• Ability to work independently as well as collaboratively.
• Ability to learn and adapt to new processes.
• Attention to detail and data quality

Additional Information

Relocation Assistance Provided: No