Liability Claims Analyst (On-Site)

About the Role

As Liability Analyst, you will compile facts and investigate customer injury claims to evaluate and negotiate resolution of complex non-litigated liability claims (moderate to highly severe injuries) to protect the interests of the company.

What You'll Do

• Correspond with claimants, witnesses, internal partners to document event statements
  
• Investigate and verify customer injury statements and facts, compiles evidence, video and claim data to document according to written procedures
  
• Conduct recorded statements from claimant and as needed, witnesses
  
• Evaluate liability based on verifiable and disputed evidence to create action plan

Want more jobs like this?

Get jobs in Menomonee Falls, WI delivered to your inbox every week.

Get Jobs

Send me The Muse newsletters for the best in career advice and job search tips.

By signing up, you agree to our Terms of Service & Privacy Policy.

• Minimum 2-4 Years related claims experience and experience adjusting general liability claims
  
• Working knowledge of general liability insurance
  
• Proficient experience in investigations, resolution of injury complaints including negotiation and settlement
  
• Must have good presentation, written and oral communication skills
  
• Must be able to multitask, be well organized and detail oriented
  
• Proficient working with database and processing software, Excel, Word and similar systems
  
• Must have strong analytical, problem solving, critical thinking and negotiating skills
  

• Bachelor's degree or equivalent experience
  
• 3+ years of multi-state or national experience for an Insurance carrier and/or self-insured company
  
• Knowledge of medical terminology and procedures
  
• Professional designation in claims and/or insurance
  
• Experience using RisKonnect or other RMIS
  
• Retail experience
  

• Ability to travel infrequently