Licensed Customer Service Representative- Insurance Agency

Licensed Customer Service Agent Jackson & Associates - Allstate Job Overview AtJackson & Associates - Allstate, we believe in putting people first—our clients and our team. We foster asupportive and growth-oriented environmentwhere our employees feel valued, trained, and set up for success. We are currentlyhiring for a Licensed Customer Service Agentto join our growing team! This role is ideal for someone who is passionate abouthelping clients, problem-solving, and providing exceptional customer servicein the insurance industry. This is aFull-time, in-office positionthat offers stability, career growth, and a team-driven atmosphere where your contributions arerecognized and rewarded. Compensation Structure Compensation Structure Entry-Level Candidates: • Competitive Full-time base salary starting at$47,500/year • Performance-based bonuses for sales, reviews, and customer satisfaction • Total compensation potential:$50,000–$65,000/year Experienced Candidates: • Competitive Full-time base salary starting at$50,500/year • Uncapped commission + performance bonuses • Total compensation potential:$57,500–$80,000/yea What You’ll Do · Assist current customers with policy updates, billing inquiries, and claims support · Educate clients on policy options, coverage details, and available discounts · Provide fast and efficient service to maintain high customer satisfaction · Work closely with the sales team to identify bundling opportunities for added customer savings · Utilize agency tools and technology to track customer interactions and follow-ups Benefits ·Base Salary + Bonus Opportunities ·Paid Time Off (PTO) ·Health Care Stipend ·Retirement Plan ·Career Growth & Professional Development ·Hands-On Training & Licensing Support(if not already licensed) ·Supportive & Team-Oriented Work Environment ·Monday-Friday Schedule(No weekends!) ·Opportunities for Advancement Who We’re Looking For · Licensed in Property & Casualty Insurance (P&C) required · Customer service experience preferred (Insurance experience is a plus!) · Strong communication and problem-solving skills · Ability to multitask in a fast-paced environment · Passionate about helping people and making a difference Join Our Team! If you’re looking for a rewarding career where you can grow, be appreciated, and make an impact, we’d love to hear from you! Apply Today – Let’s build something great together at Jackson & Associates - Allstate! Job Type: Part-time Pay: $22.00 - $25.00 per hour Benefits: • 401(k) • Employee discount • Flexible schedule • Paid time off • Paid training Language: • Spanish (Preferred) License/Certification: • Property & Casualty License (Required) Ability to Commute: • Chicago, IL 60613 (Preferred) Work Location: In person