Logistics Tracking Coordinator (EM6878)

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its business with Business Process Outsourcing. To learn more about Samsung SDS Logistics, please visit

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

To learn more about Samsung SDS America, Inc. please visit

Responsibilities:

• Actively monitor shipment and verify delivery of all shipment
• Enter data upon delivery of the shipment
• Keep all stakeholders informed of any shipment issues or customer dissatisfactions and work to resolve the issues raised
• Actively communicate with shipping lines, truckers, freight receivers, and internal related parties including supply chain planners
• Make tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
• Analyze past, current, and future shipment statuses, and provide this information to internal parties or customers
• Perform ad-hoc reporting as required
• Perform other job-related duties as required

• Bachelor’s Degree preferred, High School Diploma or GED required
• 5+ years of relevant experience in Logistics field and Logistics Analysis preferred.
• Strong understanding of international transportation especially ocean shipping and freight forwarding industry
• Ability to manage within goals by considering in time, budget and business objectives
• Effective oral and written communication
• Strong attention-to-detail, accuracy, problem solving skills.
• Advanced proficiency in MS Office Suite and other applications
• Ability to accomplish tasks in a timely manner.

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America supports your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $28.00~$38.00 per hour, and your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.