Mail Success Specialist

Are you an experienced mail and shipping pro? Do you consider yourself a USPS subject-matter expert? Do you have experience with BCC mailing software, seamless acceptance, and come with USPS strategy know-how? We’re looking for the right person to join our remote team of Production Specialists to take our operations to the next level and capitalize on new opportunities. If this sounds like you, keep reading. We may have the role for you! 

The N2 Company is America’s leading publisher of community magazines. We’re proud of our award-winning media brands – they reach millions of readers in 47 states and help great businesses connect with ideal clients – but we’re even more proud to provide supportive and fulfilling remote work opportunities for our people. 

Interviews for this opening will be conducted over the phone and via video calls. This role will be fully remote. 

Think you’ve got the attitude AND the aptitude to join our team for this exciting full-time role? Keep reading and apply today via the link below!

In a Typical Day, You’ll:

• Identify and promptly research mailing / shipping issues and methods to ensure compliance with industry standards. 
• Conduct comprehensive market research to identify emerging trends and opportunities within the postal service and publication sectors.
• Drive strategic partnerships and vendor relationships via email, phone calls, and video meetings. 
• Establish and maintain communication with USPS shipping support and any key industry stakeholders.
• Analyze and optimize postage pricing strategies and adjust rates in response to market and regulatory changes. 
• Utilize and handle tickets within FreshDesk, meeting team metrics.

To Land This Gig, You Need:

• BCC Software knowledge and experience.
• Experience with the USPS BCG, including IV scans, PostalOne, dashboard, scorecards, Informed Delivery, and eService portal.
• Experience with a variety of mailing processes, including seamless acceptance, eInduction, drop-shipping, marketing mail, EDDM, flat mailing, and direct mail.
• Awareness of postal pricing and biannual rate increases.
• A proactive approach to postal strategy and efficiencies.
• Customer Support software experience.
• Data analysis and presentation skills.
• USPS and shipping vendor relationship-management skills.
• Experience with FedEx ground and freight shipping.

Some Things We Bring to the Table Are:

• Full health care package. 
• Free basic dental.
• 401(k) with company match. 
• Generous paid time off, including a one-week paid Holiday Break. 
• Twelve weeks of paid maternity leave.
• Three-week paid sabbatical after the fourth year of service.
• Access to a licensed nutritionist. 
• $7K toward the purchase of a first home.  
• Financial planning services.
• Employee Assistance Program, with mental health services and more. 
• Annual $400 wellness stipend.
• Monthly remote-work reimbursement.
• Access to LinkedIn Learning
• Pet care discounts and insurance.
• The ability to help fight human trafficking through N2GIVES, our giving program. 

While your skill set is important, your attitude is just as significant. Our team comprises emotionally healthy people who genuinely enjoy working together in positions they’re passionate about. We do this in a drama-free work culture based on trust, respect, and humility. We promote based on consistent, quality performance, and we intentionally nurture our team members’ professional development because we promote from within every chance we get. Our culture is more essential to us than our product, though we take a tremendous amount of pride in both. As we like to say, brilliant jerks need not apply!

Think you’d like to join the N2 team? Apply now at https://n2co.com/work-with-us/!

N2 is proud to provide equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, natural hairstyles, religion, gender, sexual orientation, gender identity or expression, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), marital status, political affiliation, military service, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. N2 conforms to the spirit, as well as complies with, applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, EEO also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.