Managed Account Center Customer Service Representative

Description: Job Summary Be part of an exciting new division with a great opportunity for growth. A Managed Account Center (MAC) Customer Service Representative (CSR) is an inside sales position responsible for managing large and complex accounts. The CSR interacts with the customer via phone and email to understand and fulfill their needs, starting from bid inception through project completion, and manage all aspects of the account. As a member of the MAC you will enjoy a great team atmosphere and develop the ability to be a sales leader in the industry. Company Overview Founded in 1933, Hirsch Pipe & Supply is Southern California’s largest independent distributor of plumbing, heating, and industrial supplies. Hirsch operates over 27 locations in Southern California, and distributes products regionally, nationally and throughout the world. We proudly support our motto:Hirsch has it… Hirsch has grown dramatically over the past 5 years, creating opportunities for talented individuals to achieve personal, professional, and financial rewards. Our workplace is a dynamic, fast-paced environment, and the Hirsch team is made up of focused individuals who work hard, treat each other with respect, and understand the importance of family. We have been recognized nationally and regionally as a Best Workplace. In short, Hirsch is your chance for a great future!Requirements: Job Requirements • Courteous, professional and friendly • Desire to provide exceptional customer service and build business relationships • Plumbing knowledge • Desire to advance within the company • On the job training provided • Pass pre-employment drug screen and background check Benefits Hirsch offers competitive salaries, ongoing training opportunities and a comprehensive benefits package Employee Medical, dental and vision insurance Profit sharing 401K + employer match Flexible Spending Account Long Term Disability Employer paid life insurance Employee purchase program Vacation/Sick/Holiday pay